To ensure a smooth transaction, please follow the payment instructions in the eBay system.

Our stock levels will vary from time to time. The order will only be completed once payment is cleared. To avoid the situation of stock shortage, it is best to complete the order as soon as possible. Once the payment is cleared, the products are usually dispatched within 3 business day. We are not liable for any unidentified payments or delays of delivery due to failure to follow instructions during checkout.

If your item was purchased in error, or you've simply changed your mind, it may not be too late for a refund. Returns are accepted in line with our warranty conditions.
Should you wish to return a faulty item, please email eBay Message Photos and/or videos of the item may also be requested to assist the return process.
When a return is authorized, it is the buyer’s responsibility to ensure the product is packaged securely to prevent any damage during the return process. Failure to do so may affect the resolution to be offered, which may include repairs, replacement items or store credit at our discretion.

If you have any problem with your order, please contact us, and we will do our best to make you satisfied.
Please do not leave negative feedback before letting us a chance to resolve your problem. We guarantee that your issue will be solved quickly.
As long as you are happy with your purchase, please leave us positive feedback. Your positive feedback is very important to us.

Got a question? Contact us via eBay message.
Our Customer service team can help you via email or eBay messaging.
Send email to eBay Message to allow us to best assist you. Please include any relevant details you have such as a link to the product listing, SKU code of the product or an order number (if you have made a purchase).
Serving time : Mon-Fri 9:00AM-5:00 PM (PT)