Shipping from UK, Free Shipping just to England.
For other countries and regions, we will charge additional shipping fee, and customers are responsible for the remote area fee if courier confirms that your address belongs to remote area.

* Our delivery deadline is 9am and orders after 9am will be shipped the next day excluding weekends and holiday. 
* We'll ship the goods from our warehouse in The UK.If shipped from spot, there will be a delay of 1-2 business days.You can check it before you place your order. Please confirm your address before we send it out.

- Once we send out:

- You can't change course

- You can't wait any longer

- You can't correct the address.

- The Courier company will return the package to us after two delivery attempts to the buyer. If the buyer requests us to resend the package, the Buyer shall be responsible for all the return and resend postage charges.The above is the policy of the express company, I hope to get your understanding and attention.

One Year Warranty:

All of our products are brand new.1 Year Warranty on all stereo units and 90 days on all purchased accessories from the date of purchase.

Return Note:

Unconditional return within 30 days.If the product is found defective or unsatisfactory within 30 days, we will provide replacement or refund (at buyer's option).

1. The customer is responsible for the return freight;Once we get your return, we will issue you a refund by then.

2. We suggest professionals to install the products. If you have any installation problems, please contact us.However, we are not responsible for installation or uninstallation.

3. Damaged or missing parts---All our products are brand new, they are carefully inspected before they go out.Please check the package before the courier leaves.

If you receive damaged items or missing parts, please keep the original package and send photos and contact phone number to us within 5 days.

If the product may be damaged during delivery, the customer must report the damage within 5 days with a contact number and photo.Meanwhile, it may take about 15 days for the shipping company to investigate this case. Please understand.

Important note:

The following circumstances do not meet the requirements of the warranty policy.

1. Improper installation and operation of the product.

2. The warranty seal is removed or damaged

3. Unauthorized persons open or repair the product.

Welcome to our ebay store!
Our brand has been in the automotive audio installation and retail business since 2009.We guarantee that you will feel safe when you buy!We are licensed online retailers selling brands for us.Products purchased through authorized retailers are fully covered under the manufacturer's warranty program.You are protected from the gray market, damaged, or altered products that may be sold in other stores or websites.Whether you are using our products for the first time, or many of our repeat customers, we are committed to providing you with 100% of the products and services.

It'll be appreciated if you can leave us a positive feedback with 5 Star DSR, it's a encouragement to us, we'll do better and better.
If you are ever unsatisfied, however, please let us know. We will do our best to help. DON'T leave neutral or negative feedback or open any cases (we treat neutral as negative), which hurts on both sides, thank you for your understanding and help.

- We are the manufacturer of electronic products; of course you can find the lowest price for our own produced products.
- Professional customer service team will answer your email within 24 working hours.
Customer Service
- Should you have any questions, please feel free to send message to us.
- Our customer service team will serve you 5 days a week except Weekends and public holidays.
- Our office hours is from 9:00 am to 18:00 pm Hong Kong time((01:00 am - 10:00 am UK Time)), and we will try to answer your mail within 24 working hours.

If you are unsatisfied with our item or service, please contact us before leaving any feedback. We are committed to resolve all issues in a friendly and satisfactory manner. We always reply to messages within 2 business days (off-duty at weekend). If you do not get a response from us, then please check your junk or spam mailbox.