1.If buyer want to change address or other shipping way, please contact seller before order.
2.Usually your order will be sent by the shipping way you choosed, if that shipping way not available to your address, seller will contact you to change other way.
3.If package broken on the way, please take photo of both broken package and product, contact seller first.

About return & refund :

1.we accept return and refund, if its product quality issue, seller will pay the return shipping cost; if its other reasons, need buyer pay the return shipping cost.
2.Customized product not accept return & refund except quality problem.