About Us
Billion Arts Co.,ltd was founded in 1997, and covers an area of 8000 square meters with about 150 experienced staff. We are located in a beautiful city, huizhou, guangdong province.
We have more than 20 years experience on wooden kids furniture and toys this area.
Our products are strictly follow the international standards.
We have integrated material, design, sales and after sales service.
Our products are well sold all over the world and have great feedback.
If you are interested in our products, please feel free to contact us for further conversation.
Returns
Returns:
1. We are so sure that you are going to be 100% satisfied with your purchase. We are so certain that you will love our products that we guarantee your purchase price back if you are unsatisfied for any reason. All items in the order must be returned to us within 30 days of receiving the order in the event of a return. Be sure you include your ebay id and the item number you are returning.
2.If it's the personal reason for returning, The buyer will be responsible for all the fees of the returning and 25% of the item wreck fee.
3. All our pictures are real product images. The chromatism caused by monitor is not include the quality problem.
C.Exchage:
For Exchange items: Please include your eBay ID name, detail on what you want us to do with the returned item.
Contact us
1. Sometimes it may take more or less time to receive your items due to customs, duties, or other effects that we can't control.
2. Please contact us when you are free, and we will resolve your problem ASAP, customerssatisfaction is our goal.
3. Our working time: Monday - Saturday, 9:00AM-6:00PM
Feedback
1.In order to provide you the best service please treat the transaction fairly. Feedback is our life, before you leave a neutral or negative feedback, please DO contact us to get a better solution, Because we don't want to get a NEUTRUAL feedback or NEGATIVE feedback .
2.If you are satisfied with our products and service, please help to leave "Positive Feedback" and "5 Perfect Stars”,for us when you receive your items and we will do the same for you. Thanks in advance!
3.If you have any questions regarding the transaction, before leaving any feedbacks, please contact us and give us an opportunity to find a solution. Thank you!
