【after-sale service】

【Product quality commitment】

1. The manufacturing and testing of products are provided with quality records and testing data.

2. For the inspection of products, we strictly inspect the whole process of products, and then pack and ship the products after they are confirmed to be qualified.

【Product price commitment】

1. In order to ensure the high reliability of products, our materials are selected from domestic or international high-quality materials.

2. Under the same competitive conditions, our company will sincerely provide you with preferential prices without reducing the technical performance of products or changing product parts.

【Delivery time commitment】

1. Product delivery date: try to deliver the goods within the time required by users.

【After-sales service commitment】

1. Service tenet: fast, decisive, accurate, thoughtful and thorough.

2. Service objective: the service quality wins the satisfaction of users.

3. Service principle: The warranty period of the product is three years. During the warranty period, the supplier will repair and replace the parts damaged due to quality reasons for free. For the parts damaged beyond the warranty period, the parts provided will only be charged at cost. For the equipment damaged due to the demander's human factors, the parts repaired or provided by the supplier will be calculated at cost.

 
Paying tax is the duty of every citizen, buyer need to responsible for the all of taxes. Due to the tax problem, buyer refuse to receive the goods, buyer need to Responsible for freight out and home.

1.   Delivery time: We send by China Post Air Mail in Default.  (20-60 days for different cournties, Brazil sometimes needs 90days). We send by Epacket to USA about 7-15 days.

2.   For fast delivery, please choose EMS (7-10 days), for Russia and Brazil, it needs 10-15 work days.

3.   We guarantee to ship out within 15days after payment confirmation (except Holiday).

4. Our shipping rates include the cost of shipping, handling, packaging and related manpower costs.

5. Please contact us If you don't receive over above business days,we will solve this problem in a very short time.

6. Please make sure the shipping address is correct. We are not responsible for any wrong or undeliverable addresses.

1.We depend on our aliexpress reputation and customer satisfaction to succeed. Therefore, Your feedback and DSRS are extremely important to us as better DSR scores affect our search; placement on aliexpress.

2.If you love my items please leave me good feedback and 5 star DSR rating. Your action will help us offer our milk and bread . I will do the same for you .If we have not given you reason enough for 5-star grades on each DSR then please let us know how we can earn your 5-star rating before submitting your stores!

1. We will check the goods quality before shipment. If there are some unexpected problems happen, we hope to solve the problems with buyer through friendly in the following ways:
   (1) If it is quality problem, buyer can contact us after receiving the goods, buyer can help to provide photos or video and other evidence to help us to solve the problems.
   (2) Man-made damaged, buyers take full responsibility.
   (3) If the cusomers do not satisfy with the products, the buyer return the goods in original conditon to us; after we receive the goods ,we will send a new product to buyer or refund the money. But shipping fee is not refundable.

And the item should be returned to us in its original condition by mail with tracking number.

4.   Any question you would like to ask ,welcome to email us

All emails will be answered within 24 hours. If you do not receive our reply, please kindly re-sent your email and we will reply you as soon as possible. If you email us and don't hear a reply, please email again through the aliexpress system as sometimes our mail servers have errors

Because of the new rule of Russia post office, When make an order, Russia customers have to write the Full name(a surname, a name and a middle name), or the packages would be sent back . No full name, we will refuse to send goods out! thanks!

Thank you for your coming to our shop!!!

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