DEAR USER THE EBAY RULES HAVE UNDERGONE VARIOUS CHANGES IN RECENT TIMES, FIRST OF ALL THE ONE RELATING TO FEEDBACK. THE BUYER CAN EXPRESS HIS OPINION AS WELL AS WITH FEEDBACK ALSO WITH 4 SPECIFIC DETAILS EXPRESSED IN "STARS". NOT EVERYONE WILL UNDERSTAND THE LARGE AMOUNT OF WORK BEHIND THE VERY NUMEROUS POSITIVE FEEDBACK AND HIGH PUBLIC APPROVAL OF OUR WORK. HOWEVER, IT IS VERY EASY TO LOSE THE PRESTIGIOUS QUALIFICATION OF "TOP SELLER" WHICH FOR THE SELLER MEANS GREATER VISIBILITY AND SAVINGS ON THE EXPENSES INCURRED TO PAY FOR THE PLATFORM. WE THEREFORE PLEASE THINK CAREFULLY BEFORE EXPRESSING DETAILED LOW RATINGS (STARS) BECAUSE THEY COULD PENALIZE US IN QUALIFICATION AND IN THE RESULTS ACHIEVED IN YEARS OF EXCELLENT WORK. WE ARE ALWAYS AT YOUR DISPOSAL TO CLARIFY ANY MISUNDERSTANDING AN