Why are our glow plugs superior?

• Domestically made - Our glow plugs are the only ones manufactured in the USA - any other brand you purchase is made in another country - support American workers!
• OEM Quality - Mention any major player in commercial diesel engines, and our manufacturer has probably made their glow plugs. In fact our glow plugs come out of the very same factory that exclusively manufacturers glow plugs for the US Military HUMVEE.
• Quality control - Our glow plugs are made in an ISO 9001:2000 certified facility. Every glow plug undergoes stringent examination and testing before being shipped. In fact, every glow plug is tested twice before delivery. The defective rate last year was a mere 0.00007 percent!
• Post heating - Our glow plugs are designed to continue delivering heat for a short period after power is removed - this contributes to smoother engine operations with less smoke
• Long life - Premium glow plugs are designed for longevity, and also to resist the swelling problem common with many poorly designed glow plugs that makes removal difficult or impossible.

We strive to provide "100%" customer satisfaction by offering the best combination of quality, price, speed, and service that you will find anywhere on or off Ebay. We value your patronage.

If a delay occurs that is longer than would normally be considered commercially acceptable, we will attempt to contact you. If a shipment is especially urgent, please contact us, and we will do our best to accommodate your needs - next day options may be available.. In addition to allowing at least 24 hours for shipment, please allow 2 - 3 days for Priority mail, 1 - 2 days for Express mail, and 1 - 5 days for UPS.
As per Ebay policy, we will ship to your registered Paypal address only. Please make any needed address changes with Paypal before purchasing.

First class mail is an economy service and may take 30 days or more in some instances. First class mail is also not trackable. Priority mail International averages 7 - 10 days, and Express 3 - 5 days. These times will vary by country and can be longer if there are customs delays.
We are a legitimate business and will NOT falsify customs documents - please do not ask.

Returns
Each item in our Ebay store has its own return policy. Please take a moment to read it.

Applications
We guarantee our parts to be as described by part number, picture, and verbiage. While we do our best, vehicle applications, however, simply cannot be guaranteed. In most cases, we do not generate application lists. It is the nature of the auto parts business that, in rare cases, a part will not be correct for a certain vehicle even though it "should" fit. This may occur because of errors on application lists, mid-year production changes, changes to the vehicle since it was built, the fact that a car was not built for the US market, etc. It is the buyer's final responsibility to visually verify that the part they are purchasing is correct for their vehicle. If a part does not fit your vehicle, this does not mean the part is "not as described."

Payment
We accept Paypal as well as all major credit card directly through Ebay. If you need other payment options, please contact us.

Feedback
If you have a problem with an item purchased from us, please let us know before leaving feedback and we will work toward an equitable resolution. We really appreciate 5 star seller ratings in every category – if we can do something to improve toward meeting this goal, please let us know - we do value customer input. If you are prone to hostility in the event of a problem, please do not purchase here. Problems can be solved much more easily when civility is kept intact.

Warranty
All of our products are covered by a warranty. Please see details in each individual listing for length and terms as well as the warranty statement on our website. Warranty covers parts only. We do not warranty labor unless specifically stated. In absolutely no case will there be any warranty for loss of use, towing, incidental or consequential damages, etc.

Manufacturer's names, numbers, etc, are used for reference purposes only, Accurate Technical Services, LLC is not affiliated