Shipping Information:
- VERY IMPORTANT: Double check shipping
address. We are not responsible for
incorrect or undeliverable addresses.
- Please use Shipping & Payments tab on
top of page for shipping details for your
location.
- Shipping to PR, HI, AK and PO Box
addresses will be charged the same as
shipping to Canada unless the item is very
small in size. GU, VI, SAIPAN will be
charged the same as international shipping
rate.
- For Canada shipping please contact us
for lowest price. We do not offer expedited
shipping.
- US Territories such as GU, VI, SAIPAN
will be charged the same as international
shipping rate. Transaction will be held
until a full shipping amount received.
- Rarely packages cannot be delivered to a
PO Box. Customer is responsible to ensure PO
Box address given is deliverable by the
shipping company. Package will be held until
a valid physical address is provided.
- Customer assumes shipping charges
incurred in shipping to undeliverable
address.
- International buyers are responsible for
all customs duties, taxes, and other
applicable fees incurred by the country's
customs/border regulations. Please contact
customs for more information.
- We ship 98% of all orders the same or
next business day after payment
received/cleared. Please understand that
once orders are shipped, we cannot control
the transit times thereafter. Most orders
will ship via UPS ground or USPS First
Class/Priority Mail or the best suitable
carrier for the specific size of the
product.
- We are not responsible for any changes
to address after item has been shipped.
|
Return policy:
- 14 Days money back or exchange, please
notify us within 14 days after you've
received your purchased item.
- All return requests must be submitted
through your eBay account.
- You have to obtain a RMA (Return
Merchandise Authorization) number from us,
and have the RMA number written on the
return package.
- Buyers pay for return shipping fee.
- Items to be returned must be in
resalable condition.
- Original shipping fee is not refundable.
- Returns for refund are subject to a 20%
restocking fee.
Terms & Conditions:
- Please check with your local
jurisdiction for specific requirements
before purchasing.
- All items do not come with installation
instruction unless otherwise specified.
- If item is questionable, please consult
your local professional/technician before
making purchase.
Contact:
- Please use the "Ask A Question" form
above to contact us. Please note that we
only work from 10am-4pm EST M-S but
are OFF on Sunday, so messages sent after
business hours especially on Saturday,
will be answered the following Monday.
- Please contact me for FIRMWARE Warranty and
support, I actually try to get them for you.
|