Pororo  Plush Doll 28cm/240g Stuffed Animal Doll Kid Toy Soft Action Figure Gift

size may have slight differences in variation in measurement scale. 

Made in China. 

If you want to buy in Bulk, please kindly contact us via mail:

Contact us

We can be contacted at any time through eBay messages if you have any questions, comments, or product requests. We will respond to you within 24 hours and do our best to help you out! We encourage our customers to contact us with any questions or concerns! We'd like to be sure you are completely satisfied with your purchase.

Welcome to our store!

• We carefully pack and ship all your orders after double check.
• Ships from Korea, Republic of, 100% Official Genuine Products.
• Minor scratches, damage, or discoloration by the negligence of the user cannot be exchanged or returned.
• We pack products under CCTV surveillance and recorded them to maintain the quality and the service. If you are not satisfied with the product you received, please contact us first immediately. 
• We value each of our customer satisfaction. If you have any questions or need more clarification, please contact us via eBay message. We will get back to you within 24 hours.

Shipping
All items will be shipped from Korea, South after being double-checked. Please see the shipping and payments table for shipping options. We usually send Economy shipping but if you want to receive it faster you can choose other options. You need to provide the details address upon your purchase to deliver safely and fast. You cannot change the shipping address after purchasing the product. We uploaded the tracking number within (2-3 days) which may be delayed on weekends and Public Holidays.

- Economy shipping: Tracking number provided. (35-60 days)

- Standard shipping: Tracking number provided. (20 - 35 days)
- Expedited shipping (EMS/DHL/FedEx): Tracking number provide, Receive faster.

* If you're using (Economy shipping), It can usually take a month or two to a couple of months, depending on your location

Custom Tax

According to eBay policy, the customer has the responsibility for VAT/ Duty/ Custom Tax. It does not include at the products and Shipping fees. So before purchasing you should check your local customs policy. Due to the custom Tax or Duty, if the package has been rejected or returned, the buyers have to pay for the shipping cost and a 10% (of the total price) restocking fee. If your package is held in your local customs, you have to contact your local customs and FedEx /DHL & Post Office within a certain period. If you need the document to clear the customs, please contact us via eBay message and we will provide any documents after checking with our courier

Return Policy

We want to make sure that you are very satisfied with your purchase. For any reason to return, you can return it within 14 days from the day you received it. But before returning it, you should contact us first immediately. So that we can assist you with the required arrangement upon your request.

Please include the original receipt in your return package or add a note with your eBay username. Refund will be done according to the following condition

l  All items must be returned in their original condition. The package must be in unopened condition, the items are in unused condition, and not missing any part of the product (Except the defects of the manufacturing). We will refund only after we received the returned product and deducted the shipping cost and 10% of restocking fees.

l  The return will reject if the package has been opened and the whole or parts of the items are used, parts are missing and damaged by the negligence of the buyer (except for defects in manufacturing). In case of any defects found, only defects in manufacturing are accepted as the reason for return. 

l  If the package is returned due to refusal to pay customs tax or unsuccessful delivery (e.g., insufficient address information, no receiver, local customs, etc.) the buyers have to pay for all shipping costs, customs fees, and 10% of the total price restocking fee.

l  After we receive the returned product, a Refund will be done.

Customer Support

Customer satisfaction is our top priority. We'll respond as soon as we usually send a response within 24 hours. if you have any questions or need any information, feel free to contact us. We'll be happy to assist with any issue you may encounter.