Welcome to my store

material:Can be washed with water High quality EVA Material Helmet

color:as photo (plz leave your message which style do you want)


Item description: 

we promise we will provide the best customer service, best quality and low price, and ship out asap to meet all of your needs ,
Our product is different from the paper based costumes which might be a bit cheaper. However, both the wearer comfortability and product durability are much better. Plus it is much lighter in weight, which in turn extends the wearing time of the costume by reducing fatigue .It also offers greater mobility which allows for better interaction with the crowds!
Thank you so much for taking the time to look at our store!

Item Including: Head, clothes, shoes and gloves

Material:

1.Head material: The head material is POLYFOAM ,so it make the head lighter than paperboard material, and the user can wear it for a long time, and not feel very tired ,and not add the shoulder pressure

2.Breather and vision : User can breath very well when he wears it, there are the hole of eyes and mouth and the neck area, They have enough ventilation for User, User have a good vision from the head eyes or mouth.
3.Eye net: there are plastic net on the costume eye, They can prevent the dust or the others into the User eyes.
4.Waterproof: POLYFOAM material can be Water resistance
5.Costume fabric : Material:
It is made of high quality short plush, long plush. green product, harmless to human body (it can be washed by water or dry cleaning

We have Seven size (XS,S, M, L,XL ,XXL,XXXL) for the costume:

Specification:

kid size: XS 145-160cm(4.76feet-5.25feet)

S 160-165cm(5.25feet-5.41feet)

M 165-170cm (5.41feet-5.58feet)

L 170-175cm(5.58feet-5.74feet)

XL 175-180cm(5.74feet-5.9feet)
XXL 180-185cm(5.9feet-6.1feet)
XXXL 185-200cm(6.1feet-6.6feet) or customized

Custom-Made (Plz let us know)

Please tell me the size you need after you order it, if no normal size for you please tell me your height and weight then I can custome it for you,and enterprise logo and other signs can be added on the clothes.
Note: all the Mascot costume pictures in my store are available for children size.you can order the adult version directly, and tell me the children 's size, then i will decline USD10.00 per pc and send you the children size garment .please write the size or height and weight , If you have any questions please contact me soon.

Shipping:

1. Weight of the costume is about 4-6kg.
2.This mascot costume can be shipped out in 1-5 business days.
3.We ship the item via EMS international shipping service which is the fastest and safest way. It may only take 5-9 days to most countries including Australia,England,USA,England,France,Germany,Spain,Italy; Japan; Korea......
4 .tracking number will be provide after shipped.
5.If you want to wholesale we can combine shipping.
6. please provide your Phone No. and Address for delivery.

Return Policy

1.If there is something wrong with the product, please contact us within 3 days. Product exchange notified after 3 days may not be honored for replacement.
2.The product MUST be returned in its original presentation package. And the product could be returned only if it is natural broken and it has never been used Please include in the returned package your name, email address, telephone number, and reason for return.
3.Buyer should be responsible for ALL Return shipping costs.

Feedbacks Policy

When the transaction is complete,and if you are satisfied with it. If you can leave me some positive feedback, I will be grateful. I will give you some discount for next order.. If you are not satisfied,please let me know,i will try my best to resolve the problem

Customer Service:

Please contact us any time when you have questions or problems upon our products. Your inquiry will be replied within 24 hours.

 


On May-08-19 at 18:47:14 PDT, seller added the following information:

DataCaciques
Paying tax is the duty of every citizen, buyer need to responsible for the all of taxes. Due to the tax problem, buyer refuse to receive the goods, buyer need to Responsible for freight out and home.

1.   Delivery time: We send by China Post Air Mail in Default.  (20-60 days for different cournties, Brazil sometimes needs 90days). We send by Epacket to USA about 7-15 days.

2.   For fast delivery, please choose EMS (7-10 days), for Russia and Brazil, it needs 10-15 work days.

3.   We guarantee to ship out within 15days after payment confirmation (except Holiday).

4. Our shipping rates include the cost of shipping, handling, packaging and related manpower costs.

5. Please contact us If you don't receive over above business days,we will solve this problem in a very short time.

6. Please make sure the shipping address is correct. We are not responsible for any wrong or undeliverable addresses.

Feedbacks:
When you receive the item and satisfied with the product, please leave us positive feedback. If for any reason you are not satisfied with your purchase from us, please contact so we can get to work and resolve this issue for you. Please don't leave neutral or negative feedback without giving us an opportunity to try and make it right. Our goal is to ensure a happy shopping experience with us. Your Positive feedback is very much appreciated!

1. We will check the goods quality before shipment. If there are some unexpected problems happen, we hope to solve the problems with buyer through friendly in the following ways:
   (1) If it is quality problem, buyer can contact us after receiving the goods, buyer can help to provide photos or video and other evidence to help us to solve the problems.
   (2) Man-made damaged, buyers take full responsibility.
   (3) If the cusomers do not satisfy with the products, the buyer return the goods in original conditon to us; after we receive the goods ,we will send a new product to buyer or refund the money. But shipping fee is not refundable.

And the item should be returned to us in its original condition by mail with tracking number.

4.   Any question you would like to ask ,welcome to email us

All communication is done through EBAY MESSAGES ONLY. If any question, please feel free to contact us via "Ask seller a question" or "Contact Seller",We try our best to reply to your emails as soon as possible, due to high volume of daily incoming emails and time zone difference, we may not be able to reply your emails immediately. Please allow 1-2 business days for us to response.
 

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