- Kindly note, there may be slight color variations between the product and your screen due to individual settings; we appreciate your understanding.
- Please be advised that patterns and colors might vary with size; we recommend considering this when making your selection.
- Our handmade rugs may have subtle size differences, contributing to their distinctive charm; we hope you appreciate the uniqueness.
- While we aim for precise measurements, minor variations can occur; your understanding is valued.
- Embrace the individuality of each handmade piece; variations are inherent in the craft, ensuring each rug is special. Thank you for your understanding.
- 1. Rugs exceeding 10 feet may arrive folded, resulting in initial creases. These naturally smooth out within weeks of use.
- 2. Buyers are responsible for customs and import taxes. While we ensure prompt shipping, we can't control customs-related delays.
- 3. Items ship promptly after payment confirmation through PayPal.
- 4. Ensure timely delivery by providing your correct address and contact details.
- 5. Your treasures will be dispatched from India.
- 6. Each item has a unique handling time, and your patience is appreciated.
- 7. Expect delivery within 4-7 days post-shipping. Thank you for choosing us!
1. Delight guaranteed! Enjoy a 30-day return or exchange window after receiving most items from our store.
2. Custom orders are unique, and unfortunately, they can't be returned or exchanged.
3. Shipping back? Buyers are responsible for return shipping charges, ensuring a smooth process.
4. To keep the magic intact, kindly return the item in its original condition and packaging.
5. Taking good care? Buyers are accountable for any loss in the item's value during the return journey.
Your satisfaction matters, and we're here to make your experience seamless!
1. Planning changes? Feel free to cancel within 24 hours of placing your order to ensure a smooth process.
2. Missed the 24-hour window? No worries! Understandably, a certain percentage of cancellation charges apply as our creations are in full swing, and interrupting mid-production incurs costs.
Your understanding is valued, and we appreciate your cooperation in making your experience exceptional.