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1.Our working time:Monday to Friday 9:00 am to 5:30 pm.(GMT+8)
2.All Mails will be replied within 48 hours ,except weekend.
3.If you are dissatisfied for any reason, please contact us before leaving feedback,we do our best give a satisfied solution.
1. We ship to your eBay address Only, Please check your shipping address carefully before checkout, it can't be changed once order completed.
2. Shipping within 1 business days once payment completed. Orders placed on weekend will be shipped within 3 days.
3. Tax is buyer's duty ,it is not included in our buy it now price.
Shipping time
1.To the USA
a.Standard Speedpak shipping about 7-18 days ;
b.Economy shipping about 15-45 days;
c.Item price over USD5.00 it will be shipped out via Standard shipping;below USD5.00 it will be shipped out via Economy shipping;
2.To UK、AU
a.Parcel value over GBP20.00 or AUD35.00 ,it will be shipped it via Speedpak standard shipping ,shipping time about 7-15 days
b.Parcel value Below GBP20.00 or AUD35.00 ,it will be shipped out via Speedpak Economy shipping ,shipping time abut 15-40 days.
3.To Other Country
Shipping time about 15-45 days,Standard Service takes about 15-35 business days (Except Italy,Russia, Ukraine, Kazakhstan, East Europe, South America, which will take 30-45 days)，Economy Service Shipping time about 18-45 days;Parcel value over USD30.00 we will add tracking number for it free.
4.Note
The shipping time during Holiday Season (Christmas, Chinese New Year etc) could be longer than usual time. Please add another 5-10 days as a delay.
1.Refund or replacement request is available only the requests within 1 week after parcel received & returning the item as the same condition as received.
2.Please contact us to request a return authorization. Your name, auction number, and reason for return should be included in the email. All items returned must contain all original packaging materials.
3.Our price not included the tax ,it is buyer's duty.
Your satisfaction is our top goal,we appreciate your business.
1. If you have any questions, please feel free to contact with us by ebay Message during our business hours ( 9:30a.m. to 5:30 p.m.), or email us through eBay, we will try our best to help you to resolve it.
2. If you are satisfied with our service, please rate the details of the transaction (Detailed Seller Ratings) on eBay and We will do the same for you.
3. If you are not satisfied with the product or service ,please contact us before leave negative or natural feedback, we will try our best to solve the issue to your satisfaction, thanks.
Thanks for your patronizing, good luck !
We maintain high standards of excellenceand
strive for 100% customer satisfaction!
Feedback is very important to us.
We request that you contact us immediately BEFORE you give us neutral
or negative
feedback, so that we can satisfactorily address your concern