Shipping & Handling 

1. There is no local pickup service, no third party shipping carrier will be used.
2. Listings with shipping and handling charge: the charge covers mailing, packing, warehouse and distribution costs, not postage only.
>> When can you reply me?
Online hours: Monday to Saturday 8:30 am to 6:00 pm GMT+8.
>> Can I wholesale your product?
Yes, you can. If you need to buy a large number of knives, please contact us. We can provide them to you with a wholesale price.
>> What about the package?
We use multi-layers shock-proof membrane inside, and then use the box outside, which ensure the goods from a variety of external damage.
1) We ship the items out within 1-2 days since the payment be confirmed by Ebay, it may be extended properly in holidays. After shipping, we will provide a tracking number for you to track the parcel.
2) Please double check the address before paying. If you want to change the address, please contact us within 24 hours after payment. If the package has been sent out, it can not be changed any more.
3) TRANSIT TIME is provided by the carrier, the local post office and other factors, particularly the holiday and heavy transport season, please be patient.
>>What is the after-sales guarantee?
Please contact us if the following problems occur after receiving the goods: 
No receive the goods; 
Customs deductions; 
Quality problem of products; 
Product does not match with description.
After you contact us, we will reply and deal with it within 24 hours. Do our best to give you a satisfactory answer.

1. We will accept ebay payment.
2. Please make the payment within 7 days.
3. If you buy by mistake, want to cancel, please send me a ebay message tell me to cancel it.

 Read Me 

1. If the item not arrive in the delivery time that I promise or some damage in the delivery way, please send a ebay message or email tell me, I will responsible for it.
2. Our working hours are from Monday to Saturday. (9:00 am - 18:00 pm IN BEIJING TIME). If you have any problems you can leave the message for us. Don't worry about that we will help you to solve it.

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