Remember, we combine shipping, so please feel free to browse our items within 7 days and pay only 1 shipping charge for multiple purchases!



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- Pictures are taken under artificial light with a digital camera to reveal all the potential of the stone
- Each item is enlarged 3-5 times to display the color and pattern details (some also angled)
- On some pieces there is a light  arc which is reflected off the high polish, it is not in the stone
- There always will be some loss or distortion of color due to the difference between the various computer monitors. This simply cannot be avoided. But we believe that in every way, these are the most honest pictures that can be taken of these stones.
Indeed, it is utterly impossible to capture the true beauty of the opal. The seductive change in color and pattern that can be only seen by moving the stones in different light conditions, is only for the eye of the beholder.


Payment Options

DIRECT DEPOSIT OR TRANSFERBY POSTPAYPAL
Contact us for more informationNot acceptedWe also accept payments via Paypal.

* Direct Deposit for Australian customers only.

Shipping Details

 

Prices: All prices are wholesale and in US dollars

Combined Shipping:

 We can combine shipping for up to 7 days from the date of your first winning item/s. 

*** If you purchased an item with free shipping but purchased other items with shipping, the highest shipping charge will apply in a combined invoice.

Note: In order to combine payments on a single invoice, you'll need to wait until you have won all your items before completing checkout .

SHIPPING WITHIN AUSTRALIA : 

Standard with tracking - $7 usd regardless of the weight

INTERNATIONAL SHIPPING

*** International buyers are responsible for any taxes, customs duties or other charges required by your country. Please check with your country's customs information before placing bids or buying the items.

     Also we do not send merchandise as a "GIFT" or lower the  value of the parcel, so please don't ask.

Standard Shipping with tracking   0- 500 grams 

                                                              New Zealand        $13 usd

                                                              Asia                       $16 usd 

                                                              United States        $16 usd

                                                              United Kingdom   $20 usd

                                                              Germany                $20 usd 

                                                              Russia                    $22 usd

If your shipping country is not listed above, please contact us for a quote. 

Note: Prices are subject to change. 

INSURANCE 

We recommend insurance at $7 for the first $100 and $2.00 for every $100.00 after that. * If you choose not to take insurance, please understand that we cannot be held liable if the parcel is lost or damage during transit.


Refunds : If you are unsatisfied with your item in any way, email us within two (2) weeks of purchase. All shipping costs are forfeit.

Terms of Auction

General Terms & Conditions

  • By bidding on our auction, you are agreeing to our terms and conditions including return policies.  
  • While all care is taken, any errors or omissions in the auction details are unintentional.
  • Payment must be completed within 7 days  from the date of first winning bid.We will open a case for unpaid item if payment is not made during this time.
  • Item will not be shipped until payment has been received in full.
  • Buyer pays for postage. Shipping will be charged at the rate as stated in shipping & handling section. Please note S&H includes staffing costs, not just delivery fees.
  • NO PICK UPS allowed due to security of our warehouse.
  • All of our products can be shipped overseas. International orders normally take approximately 11-21 working days.
  • Kucina Opals is not directly liable for any loss, theft, or damage to any goods during transit.
  • Please email us if you have any questions before placing a bid. Remember your bid binds the contract. So please do not place any bid if you never agree.
  • Our friendly staff are happy to answer any questions.

Policy for Returns

  • All goods are brand new and guaranteed to be in good condition.
  • If a product has been damaged please email us immediately. If we are not contacted within 14 days of dispatch, we will not be made liable for damaged of items.