Our return policy.
Because of the size of our small operation, our return policy is very specific and is as follows:
Items sold as new: If a new item is returned in a used condition, the return will not be accepted under any circumstance.
Items sold as used: Our 30 day return policy is enforced, return will only be accepted if buyer has an adequate reason for return under the eBay 30 day money back guarantee. Otherwise a 15% restocking fee will apply.
Items sold as-is for parts: No returns will be accepted.
Orders placed, and paid: Buyer will have a 2 hour cancellation period to cancel the order for a full refund. Cancellation after this 2 hour period will incur a 15% restocking fee for time invested preparing the order.
Who we are: As a small startup business we started 15 years ago here in Southern California. We specialize in sourcing and trading all categories of consumer goods. From the latest technology to rare collectibles, and everything in between. Our expert team has vast knowledge across all of these categories. After all these years of trading and with all the knowledge acquired in that time, we’ve finally decided to add the Ebay platform to our wide range of selling mediums in order to reach the widest audience possible. We take what we do very seriously, from our 5 stars in customer service reputation, to the items we continue to source, to the way we invest in the highest quality of shipping materials and supplies. Be confident that by choosing Toredo, you are choosing the best.
Team Hello_Toredo