Medicube Soyxidil Shampoo, 2-in-1 Treatment, Foam Set Intensive Care Hair Loss 

Ingredients: Propylene glycol, ethanol, myristyl alcohol, behentrimonium chloride, fragrance, purified water, stone bean embryo extract, rice extract, sea salt, Aspergillus ferment, hydrolyzed vegetable protein, butylene glycol, glycerin, 1,2-hexanediol, ethylhexylglycerin, hydroxypropyltrimonium hyaluronate, maltodextrin, 3-O-ethyl ascorbic acid, biotin, hydroxypropylcyclodextrin, copper tripeptide-1, 7- Dehydrocholesterol


Thank you for visiting our store, If you have any quires please do contact us via Ebay message.


Shipping
All items will be shipped from Korea, South after being double-checked. Please see the shipping and payments table for shipping options. We usually send Economy shipping but if you want to receive it faster you can choose other options. You must provide the details address upon your purchase to deliver safely and quickly. You cannot change the shipping address after purchasing the product. We uploaded the tracking number within (2-3 days) which may be delayed on weekends and Public Holidays.

- Economy shipping: Tracking number provided. (35-60 days) Korean Post  Economy

- Standard shipping: Tracking number provided. (20 - 35 days) Rincos / Korean Standard Post 
- Expedited shipping (EMS/DHL/FedEx): Tracking number provided, Receive faster.

* If you're using (Economy shipping), It can usually take a month or two to a couple of months, depending on your location

Return Policy

We want to make sure that you are very satisfied with your purchase. For any reason to return, you can return it within 14 days from the day you received it. But before returning it, you should contact us first immediately. So that we can assist you with the required arrangement upon your request. Please include the original receipt in your return package or add a note with your eBay username. Refund will be done according to the following conditions

  All items must be returned in their original condition. The package must be in unopened condition, the items are in unused condition, and not missing any part of the product (Except the defects of the manufacturing). We will refund only after we receive the returned product and deduct the shipping cost and 10% of restocking fees.

l  The return will be rejected if the package has been opened and the whole or parts of the items are used, parts are missing and damaged by the negligence of the buyer (except for defects in manufacturing). In case of any defects found, only defects in manufacturing are accepted as the reason for return. 

l  If the package is returned due to refusal to pay customs tax or unsuccessful delivery (e.g., insufficient address information, no receiver, local customs, etc.) the buyers have to pay for all shipping costs, customs fees, and 10% of the total price restocking fee.

l  After we receive the returned product, a Refund will be done.


Custom Tax

According to eBay policy, the customer has the responsibility for VAT/ Duty/ Custom Tax. It does not include the products and Shipping fees. So before purchasing you should check your local customs policy. Due to the customs Tax or Duty, if the package has been rejected or returned, the buyers have to pay for the shipping cost and a 10% (of the total price) restocking fee. If your package is held in your local customs, you have to contact your local customs and FedEx /DHL & Post Office within a certain period. If you need the document to clear the customs, please contact us via eBay message and we will provide any documents after checking with our courier.

Customer Support

Customer satisfaction is our top priority. We'll respond as soon as we usually send a response within 24 hours. if you have any questions or need any information, feel free to contact us. We'll be happy to assist with any issue you may encounter.