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FEEDBACK

• We leave positive feedback for all our buyers who pay in the allotted time.
• If you're happy with your purchase and our service, please consider leaving positive feedback for us as well.
• If there are issues, please contact us before leaving neutral or negative feedback. We strive to make sure all our buyers are happy with their purchase.
  

RETURNS

• In general, we do not accept returns, but we want our buyers to be happy with their purchases.
• If an item is not functional, or the buyer and seller both agree that it is not as described, a return will be issued and the full purchase price will be refunded.
• Buyers will be provided with a return shipping label and requested to ship it back to us in the same packaging in which it was received.
• Depending on the value of the item, the buyer may be requested to keep the item and dispose of it as they see fit.

DOMESTIC SHIPPING

• All items ship within 3 days of purchase.
• WE OFFER FREE LOCAL PICK UP.
  
• Items will typically ship either UPS or FedEx.
• Our items are carefully packed to prevent damage during shipping.
• Items with final sale value over $100 in value require signature upon delivery.

INTERNATIONAL SHIPPING

• All items ship within 3 days of purchase.
• High-priced items require insurance. Buyers may waive insurance if they accept responsibility for any damage, delivery issues or non-delivery.
• Buyer is responsible for paying all duties, taxes and fees.
• We reserve the right to not offer international shipping for some items.

SHIPPING DAMAGE

• We carefully package our items to prevent damage during shipping. 
• In the unlikely event that your item is damaged during shipping we will ask that you provide photographic evidence of the damage. Photos are required to file a claim.
• We will file a claim with the carrier for the damaged item.
• Depending on the extent of the damage, we will issue a partial refund or a full refund as agreed with the buyer.
• Depending on the value of the item, the buyer may be requested to keep the damaged item and dispose of it as they see fit.