Authenticity Assurance:
We stand behind the authenticity of all our products, ensuring they are 100% genuine with no replicas or counterfeits. This commitment is aimed at fostering trust in our customers regarding the integrity of their purchases.
Handling Time:
We typically released items either same day or next, but please allow 24-48 hours for processing. Especially Items purchased over the weekend those will be shipped no later than the following Tuesday.
Feedback and Resolution:
Your satisfaction is our top priority, and we're dedicated to providing a flawless experience. If for any reason your experience falls short of perfection, please don't hesitate to contact us. We assure you that we'll promptly resolve any concerns to guarantee your complete satisfaction. Furthermore, in the unlikely event of any issues, rest assured that we'll either refund or replace the item, and we'll cover all return postage expenses to make the process hassle-free for you. We kindly ask that you refrain from leaving negative feedback, as we go above and beyond to ensure every customer is delighted with their purchase.
Return Policy:
Enjoy peace of mind with our "30-day, no questions asked" money-back guarantee. Initiate a return within 30 days of purchase for a full refund, with return shipping covered by us for any issues not related to personal preference or customer error. All Items must be in brand-new condition with original packaging for processing.
Operating Hours:
Our operating hours are Monday to Friday, 9:00 am to 5:00 pm CST. We are closed on weekends.
Contact Us:
For any questions or concerns, feel free to reach out via email using eBay messaging.
These policies and guarantees are crafted to offer transparency and confidence to our customers. Should you have any inquiries or require assistance with a purchase or return, please follow our instructions.
A Legacy of 34 Years
For three decades, Duhaas Jewelry Source has been a cornerstone of the jewelry industry in Houston, Texas. What started as a humble jewelry store has evolved into a thriving business that has consistently met the evolving tastes and demands of its customers. Their enduring commitment to excellence and customer satisfaction has been the key to their longevity.
21 Years of Trust on eBay in the world of online commerce, trust is the most precious currency. Duhaas Jewelry Source has been successfully selling fine and fashion jewelry, diamonds, findings, and supplies on eBay for an impressive 21 years. Their enduring presence on this platform is a testament to their reliability, transparency, and exceptional customer service.
Fine and Fashion Jewelry for All Tastes
Whether you're in search of an exquisite diamond engagement ring, a timeless piece of fine jewelry, or trendy fashion accessories, Duhaas Jewelry Source has something for everyone. Their diverse collection caters to a wide range of tastes and budgets, making luxury and style accessible to all.
A Personal Touch in Every Transaction
What sets Duhaas Jewelry Source apart is their personalized approach to every transaction. Whether you're a first-time customer or a long-time patron, you can expect the same high level of service, attention, and expertise. The team at Duhaas Jewelry Source takes the time to understand your needs and preferences, ensuring that you find the perfect piece of jewelry.
Payment Methods:
- Credit/Debit Cards: We accept payments made using major credit and debit cards, including Visa, Mastercard, American Express, and Discover. Customers can securely enter their card details during checkout for convenient and quick transactions.
- PayPal: Customers can choose to pay using their PayPal account, a widely used online payment platform that offers security and buyer protection. With PayPal, users can pay using their linked bank accounts, credit cards, or PayPal balance.
- Bank Transfer: For customers who prefer to make payments directly from their bank accounts, we offer the option for bank transfers. Upon selecting this method, customers receive instructions for transferring funds electronically to complete their purchase.
- Mobile Payment Apps: We also accept payments through various mobile payment apps, such as Apple Pay and Google Pay. These apps provide a seamless and secure way for customers to make payments using their smartphones or other mobile devices.
Payment Methods:
Shipping Details:
Your satisfaction is our priority, and we're dedicated to ensuring your items reach you in a timely manner. Here are some important shipping details to keep in mind:
Processing and Handling:
Most items will be carefully packaged and sent via USPS within 1-2 business days after receiving your payment. While the majority of items have a swift handling time, a few items might require up to 3 business days for proper processing. Rest assured, we aim to ship your order promptly.
Shipping Carrier Options:
For domestic orders, we provide multiple shipping carrier options, including USPS, UPS, and FedEx. However, for international buyers/orders, we exclusively utilize eBay Global Shipping.
Delivery Times:
Delivery times can vary, but in most cases, you can expect packages to be delivered within 2-5 business days from the date of shipment for domestic orders. International orders shipped via eBay Global Shipping typically take approximately 4-6 weeks for delivery. We work diligently to ensure that your items reach you in a timely and secure manner, regardless of your location.
International Buyers:
For our valued international buyers, please note the following:
Import duties, taxes, and charges are not included in the item price or shipping charges when using eBay Global Shipping. These charges are the responsibility of the buyer. eBay Global Shipping handles all customs clearance and international shipping logistics, ensuring a streamlined and hassle-free experience for international buyers. Your satisfaction during the shipping process is important to us. If you have any queries or require further assistance, feel free to reach out to our dedicated customer support team. Thank you for choosing Duhaas. We're here to make your shopping experience exceptional.
DUHAAS
7500 Bellaire Blvd, Suite 600
Houston, TX 77036
*Located in the Jewelry Building*
At Duhaas, we are committed to providing you with a seamless and satisfactory shopping experience. We understand that sometimes a product may not meet your expectations, and we want to ensure that you have peace of mind when making your purchase. That's why we offer a 30-day return policy for most items sold on our eBay store.
Return Eligibility: