Return Policy: Regular Items with Restocking Fees and Oversized LTL Items

Returns Policy for regular items with Restocking Fees:

At Raycom-Auto, we strive to provide you with the best shopping experience. We understand that sometimes returns are necessary. To ensure a smooth return process, please review our Return Policy below.

1. Prepaid Return Label Instructions: Please wait until we provide you with the Return Merchandise Authorization (RMA) number and the prepaid return label before shipping the item back to us. Do not ship the item to our return address until further notice. If the RMA and prepaid return label are unavailable, please contact our customer service team. We will promptly provide you with the necessary information.

2. Eligibility for Returns: Items must be returned within 30 days of the purchase date. The item must be unused, in its original packaging, and in the same condition as received. Proof of purchase is required for all returns.

3. Restocking Fees: As per our return policy, a restocking fee of 20% to 50% has been applied to each item in your refund. This fee is standard for returns of this nature

4. Items Exempt from Restocking Fees: Defective or Damaged Items: If you receive an item with defects or damages, kindly reach out to our customer service, and include photos for the return process initiation. We will cover the return shipping costs and waive the restocking fee for such instances. Incorrect Items: In the event you receive an item different from your order, please provide photos. We will cover the return shipping costs and waive the restocking fee for such instances.

5. How to Initiate a Return: Contact our customer service team to obtain a Return Authorization (RA) number. Clearly Atatched the RMA number on the outside of the package. Ship the item to the address provided by our customer service team.

6. Return Shipping Costs: Customers are responsible for the cost of return shipping unless the return is due to a defective or incorrect item.

7. Refund Process: Refunds will be issued to the original payment method within 2 business days after we receive and inspect the returned item. The restocking fee will be deducted from the refund amount.

Contact Information: For any questions or concerns regarding returns, please contact our customer service team.

RETURN POLICY FOR OVERSIZED LTL ITEMS

1. Cost of Return Shipping for Oversized LTL Items: All products with a weight of 100 lbs. or dimensions greater than or equal to 165" (Length + Girth) will incur a 15% restocking fee. The return shipping cost for oversized LTL items is $300 or more. If delivery attempts fail due to unavailable contact numbers, our team will try to reach you. Failure to provide valid contact numbers may lead to an oversize item being returned, In such cases, a Return to Sender (RTS) fee of $300 will be deducted from the refund amount.

2. Customer Responsibility: Customers are responsible for covering the return shipping cost of oversized LTL unless the return is due to a defective or incorrect item.

3. Return Procedure: To initiate a return for an oversized LTL item, please follow our standard return procedures.

4. Refund Process: Upon receiving the returned oversized LTL item and confirming its condition, we will proceed with the refund process. The refund will be processed once the return shipping cost is deducted. Please note that this policy is implemented to account for the substantial shipping expenses associated with oversized LTL items. Note: This policy is implemented to account for the substantial shipping expenses associated with oversized LTL items. If you have any questions or concerns regarding the return of oversized LTL items, please feel free to contact our customer support team.

To confirm that this part fits your vehicle, enter your vehicle's Year, Make, Model, Trim and Engine in the Compatibility Table. Also review the notes section in the compatibility chart for additional specifications about this part.

This part generally fits Jeep vehicles and includes models such as Wrangler with the trims of 80th Anniversary Sport Utility 2-Doo r,Freedom Sport Utility 2-Door,Islander Sport Utility 2-Door,Rubicon Deluxe Sport Utility 2-Door,Rubicon Sport Utility 2-Door,Spor t S Sport Utility 2-Door,Sport Sport Utility 2-Door,Unlimited 80th Anniversary Sport Utility 4-Door,Unlimited Freedom Sport Utilit y 4-Door,Unlimited High Altitude 4xe Sport Utility 4-Door,Unlimited High Altitude Sport Utility 4-Door,Unlimited High Tide Sport U tility 4-Door,Unlimited Islander Sport Utility 4-Door,Unlimited Rubicon 392 Sport Utility 4-Door,Unlimited Rubicon 4xe Sport Utili ty 4-Door,Unlimited Rubicon Sport Utility 4-Door,Unlimited Rubicon Tuscadero Sport Utility 4-Door,Unlimited Sahara 4xe Sport Utili ty 4-Door,Unlimited Sahara Altitude Sport Utility 4-Door,Unlimited Sahara High Altitude Sport Utility 4-Door,Unlimited Sahara Spor t Utility 4-Door,Unlimited Sport Altitude Sport Utility 4-Door,Unlimited Sport S Sport Utility 4-Door,Unlimited Sport Sport Utilit y 4-Door,Unlimited Willys Sport Sport Utility 4-Door,Unlimited Willys Sport Utility 4-Door,Willys Sport Sport Utility 2-Door,Willy s Sport Utility 2-Door. The engine types may include 2.0L 1997CC 122Cu. In. l4 GAS DOHC Turbocharged,2.0L 1997CC 122Cu. In. l4 MIL D HYBRID EV-GAS (MHEV) DOHC Turbocharged,2.0L 1997CC 122Cu. In. l4 PLUG-IN HYBRID EV-GAS (PHEV) DOHC Turbocharged,3.0L 2987CC 182C u. In. V6 DIESEL DOHC Turbocharged,3.6L 3604CC 220Cu. In. V6 GAS DOHC Naturally Aspirated,3.6L 3604CC 220Cu. In. V6 MILD HYBRID EV -GAS (MHEV) DOHC Naturally Aspirated,6.4L 6424CC 392Cu. In. V8 GAS OHV Naturally Aspirated. This part fits vehicles made in the fo llowing years 2018,2019,2020,2021,2022.

To confirm that this part fits your vehicle, enter your vehicle's Year, Make, Model, Trim and Engine in the Compatibility Table. Also review the notes section in the compatibility chart for additional specifications about this part.