Please be aware: All Items pictured are included. If items are not pictured which you feel should be, please assume they are not included. As our items are donated we are unsure if any accessories are missing from when the item was new.
Item Specifics
Brand: Unbranded
Type: Electric
Size: 4/4
String Configuration: 4 String
Handedness: Right-Handed
Item Condition
Selling as Spares. The neck is bowed and the action is high. The electronics are functioning.
In average used condition with some scuffs, scratches and minor dents/scuffs present. Please see pictures for reference.
We recommend restringing the guitar and oiling the fretboard as the strings and fretboard show wear from use.
Please see pictures for reference and bid accordingly.
Has This Item Been Tested and To What Extent Has This Item Been Tested?
As all of our items are donated to us, we do not always have the facilities or resources to fully test our items. Musical instruments will be tested to the best of our ability -Where applicable these will be plugged in to test any electronics. Otherwise, these will be tuned and checked for playability and cosmetic condition. Further information will be highlighted in the condition section for the listing?
What Condition Are the Strings In?
As all of our items are donated these instruments will not have new strings. Strings will naturally wear over time; we would always recommend replacing the strings on instruments to get the best tone and feel depending on your personal preference.
What Is the Condition of The Item?
All of our items are donated to us and are therefore second hand in most cases. With this in mind, we always recommend having the item serviced prior to use as we do not have the facilities to do this in store.
Any faults are described in the listing condition, and we also aim to take pictures of our items from various angles, so that our customers can inspect the cosmetic condition.
Are Cables and Accessories Included?
Please see our images for all components included - we will not usually include standard instrument cables unless specific, uncommon cables are required for operation. Any accessories such as bags and cases will be highlighted in the listing.
Can You Provide Extra Images of The Item?
Once our items are listed on eBay they are placed in storage to keep them safe until auction end. This means that we are unable to take extra images if requested.
Please be aware: All Items pictured are included. If items are not pictured which you feel should be, please assume they are not included. As our items are donated we are unsure if any accessories are missing from when the item was new.
Do You Accept Buy It Now Prices?
We do not accept Buy It Now prices and it is BHF's eBay policy to let all auctions run their course.
Can I View Before Bidding?
Based on eBay's selling outside eBay policy, unfortunately we cannot allow customers to view items for sale prior to purchase.
Can I Pay Cash?
We only accept payment via the eBay managed payments system, information regarding managed payments can be found in eBay help & contact.
Do You Combine Invoices?
If you buy multiple items from us and your items are located at our central Leeds warehouse, we will combine your orders. Combining your orders will usually result in you receiving your items in fewer parcels and receiving a reduced postage cost at checkout. If you buy more than 1 item your postage will be calculated by discounting additional item postage costs by 80% for UK and 30% for overseas, the highest postage cost will always be your base cost. The maximum we will charge for a UK combined order is £10.
Please note that some items are now being sent directly from our shops across the UK, as well as our central eBay hub in Leeds. These items cannot be combined for postage with your other items as they are being sent from a separate location.
Any items eligible for combined postage will be combined automatically on the evening the auction ends and you'll see this information at checkout.
Please note that once items are combined, we are not able to separate items out from the order. If you do request this, the whole order will be cancelled. Please note that we can only combine items, which are won within 7 days of each other.
Customer Service
Please contact us with any questions you have relating to this item. Our dedicated customer service team operate from 9am-5pm Monday - Friday and we will respond to your query within 48 hours between these operating times.
Payment
All payments are managed through the eBay managed payments system, and you will be able to choose your preferred method of payment at the time of checkout. Payment must be made within 12 days.Delivery
We will despatch items within 2 working days of receiving payment via the shipping method outlined on your invoice.
We cannot hold items once payment is made.
We cannot send your item to an alternate address once payment is made. Any requests will result in the cancellation of the transaction.
Returns and Refunds
We accept all returns within 30 days of purchase. Please contact us for help or open a return via the eBay returns centre if you would like to return your item.In the rare event that an item is damaged in transit the process couldn't be simpler. If possible, send us a photo of the item in the received condition and we will contact you to resolve the issue. Alternatively, please return the item using our freepost service and we will credit your eBay account within 2-3 working day of receiving the returned item.
Once an item is received at our office, a refund will be processed via eBay within 2 working days.
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