PLEASE MAKE SURE YOU HAVE THE CORRECT ADDRESS ON YOUR EBAY AND PAYPAL ACCOUNTS! This has been a problem lately and people don't tell me until they find the package has gone back. DON'T COUNT ON YOUR USPS ADDRESS FORWARDING to reroute packages. It usually will not do so. If I have to reship, there will be a cost to do so.
If you have moved or if for any reason, your address on eBay or PayPal is incorrect, and I ship to that address, you will have to pay a second shipping to have the package sent BACK out AFTER it has arrived back here. This will cost you money AND take a lot of time. I only bring this up because it HAS happened 5 times in the last month. I ship RIGHT AWAY.
Sunday Night through Saturday Morning (2a.m.), paid sales usually go out the next morning if they are in and paid by midnight, sometimes 2a.m. or 3a.m. I am a night owl and am up til 5 to 8a.m. getting your purchases out to you RIGHT AWAY.
Combined shipping NOT ALWAYS AVAILABLE for Mailers/Envelopes. Bubble Mailers don't weigh a lot but they're bulky; Poly mailers don't take a lot of space but they are dense and weigh quite a bit.
If you MUST have something shipped Priority Mail, please request an invoice, add the note to the note section or email me via eBay messages (the question link at the bottom of the page) & be prepared to pay the zone & weight charges.
MY MOTTO: TREAT and DEAL WITH OTHERS as I WANT TO BE TREATED AND DEALT WITH. If I make a mistake, and I am human so I will, I'll try to make things right by my customer where possible and within a reasonable time frame.
Buy with Confidence: Satisfaction guaranteed on items except where specifically stated AS IS or NO REFUND. Please see refund policy on SHIPPING & PAYMENTS TAB. We DO NOT REFUND SHIPPING and HANDLING. Return shipping insurance may be required and is always recommended. If item does not arrive back, refund may not be given.
We DO NOT refund for shipping & handling on refund or exchange except where the item is either defective or significantly not as described. We will replace items, whenever possible, if damaged in shipping but you MUST email us with pictures of both the damaged (or non-damaged) shipping container AND the damaged item. No refund or replacement without this.
SUGARAVENUE CREATIONS & COLLECTIBLES
We sell a wide range of items. I try to research everything as fully as possible from as many sources as time and energy permit. However, I do not claim to be an expert in most things that I sell as it would be impossible to be an expert in everything. I always welcome more information from those who know more about an item.
I respect all copyright laws, customs laws and other applicable laws where commonly known.
Thank You!!
