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-All our products are 100% brand new, which it has never been used or installed (unless stated otherwise) We are not responsible for any illegal issues that are caused by the improper usage of our products. Please verify with your local and/or state law enforcement before playing your order.-All of our products requires professional installation and we are not held responsible for installation of the product. If the product is damage through installation, we are not held responsible for refunds.-When you have received your package, please inspect your product for any manufacturer defects or shipping damage before installation. If you notice any damages or defects, please contact us ASAP.-You may return/exchange any unopened products in resalable condition (we do not pay for return shipping.) After we have received the package and the item is in a resalable condition, a full refund will be issued.-Any item that the buyer returned as defective will be tested by our RMA department. If there is no problems or errors found during testing, a restocking fee may apply-Please note that as a result of lighting and camera variations, product images will sometimes not reflect the exact physical color of our products.-All returns, cancellation shipping, and handling fees of all orders are non-refundable and may be subject to a 20% restock fee.-No returns will be accepted if you contacted us after 30 days of receiving the item-We will not re-ship out replacements before we can get a claim approval for the lost or stolen product or the returned item from the customers.-Before any returns or exchanges, please contact our customer service representatives via eBay message, please include the item number, eBay user ID, specific description of damage/problem and a clear explanation of your reason