TERMS & CONDITIONS
Shipping & HandlingAll Ebay orders are packed and dispatched within TWO working days** of receipt of full payment.
**Please note there may be extenuating circumstances where your order may be delayed inclusive but not limited to : vehicle fitment confirmation required , Special delivery request/s , Part availability etc.
All orders will be sent via a Trackable and Signature required freight service. Unless explicitly stated in advertisement we will choose the Freight service at our discretion, depending on Item size & weight as well as buyer location.
The range of Freight services are inclusive of :
Australia Post - eParcel Road
Australia Post - Express Post
Fastway Couriers
Direct Freight Express
Deliveries will be attempted Monday - Friday during Business hours.
If your Item/s cannot be delivered or no one is at the premises to sign for the good/s, Item/s will be returned to the freight companies nearest relevant Depot / Post office in your area and be held for 7 days. The buyer can then either organise pickup from this location or request a redelivery by contacting us. However please be advised most Freight companies will charge a redelivery fee and the Buyer will be responsible for this fee where it applies.
RETURNS & WARRANTY
Returns Policy
In the following instances we will happily arrange return and then supply of replacement item/s in the following situations :
1) If the Item/s is damaged on arrival.
2) There is a clear manufacturing fault with the Item/s out of the box.
3) The incorrect Item/s has been supplied as per our Item Description.
It is the buyers responsibility to have gone through the Item description and have confirmed or contacted us to confirm that the part/s match their exact vehicle fitment information prior to committing to buy.
It is the Buyers responsibility to contact us within 14 days of receipt of goods if they have purchased the wrong Item or If they have decided an Item is no longer required.
All part/s must be returned in original and re-sellable condition. Further all return shipping costs,our original freight expense, handling & Ebay fees that apply to facilitate a swap or refund are the Buyers responsibility.
Warranty Policy
12 Months or 20,000km Replacement warranty on all products from date of purchase. Unless otherwise stated.
Warranty becomes void in the case of disassembly, modification, unprofessional installation or use of product out of intended purpose and application.
Warranty cover applies to the product only and does not cover freight, labour or any other expenses incurred to remedy any defects in the product
For any and all warranty claim/s it is the Buyers responsibility to return the Item/s to our premises for warranty inspection.
Please be advised Warranty decision/s can only be made after receipt and proper testing/inspection of goods.