SHIPPING
We normally ship 5 days a week. If you paid via paypal and we are using USPS(95%) you will receive an email from our shipping software with a link to the tracking number so you can check the progress of your delivery at the carrier's web site. Please note that tracking numbers are assigned before our carrier actually picks up your shipment; tracking links may take up to 24 hours to be activated within the carrier's system.
International Buyers – Please Note:
Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility.
Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying.
These charges are normally collected by the delivering freight (shipping) company or when you pick the item up – do not confuse them for additional shipping charges.
We do not mark merchandise values below value or mark items as "gifts" - US and International government regulations prohibit such behavior.
PAYMENT and TERMS
All our designer items are guaranteed authentic, we do not list any fakes or knock off products.
The Janole Collection gladly accepts VISA, Mastercard, Discover, and American Express credit cards via Paypal.
For shipments to California addresses, we are required to collect Sales Tax
Appropriate feedback will be left for all transactions. Payment in full is expected within Seven days of the auction ending.