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Please notice that EBay don't allow buyer to combine shipping in different currency. If you want to combine shipping for multiple items, please ensure that all items you buy are in the same currency
A non-payment dispute will be opened if full payment is not received after 14 days of auction.
We only ship to the approved address given in PayPal payment. Please make sure payment address in PayPal is correct. Any non-received items caused by invalid address registered on PayPal are not in our full refund or replacement policy.
Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying.
We accept return and exchanges when you received the defective items or highly unlikely. Please contact us ASAP to report the problem within 14 days after receiving. After 14 days, we would NOT accept any return and exchanges. We are not focusing on getting more benefits but reputation. The feedback is the most important thing for us. So PLEASE remember that: NEGATIVE AND NETURAL feedback can't solve any problems. Thank you very much for your understanding.
In the unlikely event that a return is request, all returns must include all original items undamaged, in re-saleable condition, all original packaging including manuals, warranty forms, etc. Software sales are not refundable. Shipping and handling fees are not refundable. Buyer is responsible for shipping costs incurred shipping products back.If you have any questions, please do not hesitate to contact us on EBay. Emails are normally answered within 48 hours of business day;
If you do not receive a response from us PLEASE TEST YOUR EMAIL. Many times it's due to a full mailbox or error in your e-mail. This is very common for AOL & HOTMAIL users
