Shipping
K&M strives to ship all orders within 1-2 days of payment, unless otherwise specified. We do not however, process orders Saturday and Sunday. As such, any orders that are submitted over the weekends or on holidays will be considered received the next business day. Buyers will be notified promptly of any unexpected delays.
"Free Shipping" offers are only valid for orders shipping within the 48 Contiguous United States.
Shipment errors due to a bad address entered by the buyer and will not be credited for shipping charges if returned, or at all if lost or abandoned by the carrier. A valid phone number is required for all orders. It is required for shipping and may be used for payment verification.
Packages of high value will require a signature upon delivery (in accordance with PayPal & Credit Card processor requirements).
Please make sure you are at the ship to address to sign for the package on the day of delivery (as specified by the carrier provided tracking number).
If an shipment is undeliverable (incorrect address, no one home to sign, etc) your package will automatically be sent back to us. In the event that this occurs an additional shipping charge, equal to the original shipping amount, will be deducted from your refund to cover the return shipping.
If your package was damaged during transit a claim needs to be filed with the carrier. You must keep the box and all packing material for the carrier to inspect. Please contact us if you have questions via eBay Messages.