Item has not arrived?
Please follow the procedure below
Track the order.
Check in safe places or with neighbours or other tenants to see if they have taken in the item on your behalf.
If the item has not shown up after a couple of days wait, please do drop us a message and we will arrange a resolution.
Feedback- please do not leave any negative feedback without contacting us first as we will always do our best to resolve any issues
Please note feedback is a rating of our customer service. it is not a review of the product, there is a separate section to leave product reviews. we simply resell goods we are not manufacturers.
Drop down menus- please check if the listing has a drop down menu whereby the item has different sizes, colours etc, please make a selection before adding to the basket.
Thank you for visiting citystores, take care and God Bless :)
