New lanyard id holder. .Smoke free pet free office. I attempted to describe the item for sale to the best of my ability. All the items I sell are in very good if not excellent condition and have been tested if possible to make sure they will work when you receive. I am not perfect sometimes I make a mistake on shipping cost or I may not see a defect in the part I am selling if this is the case a simple e-mail will resolve the problem. No need to post neutral or negative feedback.