IMPORTANT PLEASE READ
Orders placed before 1pm will be dispatched same working day.

We currently can only offer a 2-4 working day delivery service in the following postcode areas, due to their geographical location regardless of the delivery option you may have chosen:-

G, FK, FY, PA, DD, PH, AB, KW & All BT Postcodes

Some eBay accounts that are registered in for example: Northern Ireland means that the delivery is potentially handled via EBay/ a Geodis centre & as such we can’t make any guarantees in terms of the delivery of your items in the timeframes mentioned above.

We currently DO NOT offer a delivery service for but not exclusively the following areas:-
ISLE OF MAN, SCOTTISH ISLANDS, CHANNEL ISLANDS, WESTERN ISLES, ORKNEYS OR SHETLAND ISLES

Disclaimer for Groundsheet Purchases: 
Groundsheets whilst extremely durable may be more prone to damage from caravan steps, shoe heels and furniture legs when placed on hard standing pitches or soft ground.

 We advise that under these conditions you may consider using a breathable underlay which is available separately from our eBay shop.

Terms & Conditions
SATISFACTION **If you are not satisfied with your purchase, we will refund your money without question as long as the item is undamaged or unaltered, and in the original condition it was sent out in within 30 days of the original purchase date, this excludes any additional postage paid (including next day delivery). Please Note: Whereby the goods are wrapped in cellophane or a similar material (i.e. Tableware), then the goods cannot be returned if the cellophane has been opened in any way. This is due to hygiene reasons as this would render the goods unfit for re sale.

*FAULTY GOODS: If you are returning an item due to a fault, and following an inspection by ourselves or in some cases our manufacturer, we will additionally refund your ‘reasonable return postage cost’, which is capped at a maximum of £4.95 (proof of postage will be required before funds are released). Please consider using ‘Parcel2go’ for best prices.

We collect all larger faulty items such as furniture/ awnings via our courier partners and we will arrange these types of collections from you, unless otherwise agreed by ourselves with you. All items sold by us carry a 12 month manufacturers’ warranty unless otherwise described.

**We reserve the right to ask the manufacturer/supplier to act as an independent person to ascertain if the goods are faulty by way of manufacturing defect, misuse or wear and tear.**

Please follow eBay’s return process at all times.