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East Coast Carts

Feedback

We East Coast Custom Carts stand behind all our parts and accessories we sell if there happens to be any issues with your order, please contact us so we may see about correcting any issues before you decide to leave Negative Feedback. If we don’t know we can’t help.  We will leave Positive Feedback once you are completely satisfied and have left us Positive Feedback.

Parts Warranty

 East Coast Custom Carts stands behind what we sell.  Our parts are guaranteed from manufacturing defects based on the OEM specification for a period of one year from the date of purchase. (Rebuilt parts generally have a 90-day to 1 year warranty depending on product).  Any cost due to installation, service calls, personal and material harm and or other alleged damages will not be the liability of East Coast Custom Carts, Inc.  All returned Electrical parts are subject to inspection; any misuse not recommended buy manufacture or due to improper installation are subject to voided warranty and/or of any refund. Return Material Authorization number is no guarantee of Credit.

Returns (30 Day)

Products are returnable with pre-authorized Return Material Authorization (RMA) number, Within 30 days of receipt of item/s.  Special order items are considered final sale, NO refunds on special orders unless fault is due to East Coast Carts error. If damaged by shipping company you need to contact us within 3 days of receiving damaged shipment to make claim. Only returns with authorized RMA number displayed on the label/box will be accepted by receiving, if not it will be refused and returned to sender.  All return shipping is the responsibility of the customer. Return orders need to be to determine if your product is eligible to obtain an RMA number, please contact our sales team. Returns may be subject to a 20% restocking fee.

*Listing information and pictures are subject to human error