Contact Sixity Auto Direct
- If you have any questions, you may reach us via our eBay Contact Form.
- One of our outstanding customer service representatives from our US-based service centers will respond to your questions or feedback.
Shipping
- Your order will be processed within one business day.
- We strive to ship every order promptly. We will email you a tracking number when your order ships.
- Items will ship via major shipping carriers including USPS, FedEx, and UPS. Some items offer faster shipping for a small fee. Please see the Shipping and payments eBay tab for more details on shipping rates and delivery times.
- Sorry, no local pickups available.
- We participate in the eBay global shipping program. Please see the Shipping and payments eBay tab for details on the countries we ship to outside of the U.S.
Customer Satisfaction
- Sixity Auto Direct stands for value, selection, and quality. Our goal is to provide a 5-star shopping experience.
- We give all our customers positive eBay feedback. Please work with us by contacting us here if you have a problem before leaving negative feedback.
Returns
- If you would like to return your new, unopened, and uninstalled part:
- Go to your My eBay page.
- Click [Buy] > [Purchase History] on the left sidebar.
- Find the item you ordered.
- Below the Leave Feedback button, click [More Actions] > [Return This Item].
- Select a reason. The most common reason is Doesn't Fit.
- Add details like I tried to install this part, and it didn't fit.
- Click [Request a Return].
- Returned parts will be inspected, and a refund given within 5 business days if the part is new, unopened, and uninstalled. Original shipping costs and a restocking fee may be deducted from your refund.
- If the item has been opened, installed, or used, we are unable to accept a return due to safety concerns.
WARNING: This product may contain chemicals known to the State of California to cause cancer and birth defects or other reproductive harm. For more information go to www.p65warnings.ca.gov