- We arrange the shipment from Monday to Friday. Shipping fee includes packaging and handling fees.
- Items will be sent out within 24-48 hours after Payment Verified (Available on business days only).
- We only ship to confirmed PAYPAL addresses, Your PAYPAL address MUST MATCH your Shipping address. If you need to change your address, please change it before you pay, or contact us when you pay for it.
- Delivery time depends on destination and other factors, remote areas may take longer.
- We are not responsible for any custom duty or import tax.
- Payment must be made within 4 days of auction closing.
- TOTAL AMOUNT DUE includes the final auction price plus Shipping and Handling.
- Please list your special requests (color, packages, etc.) in the PAYPAL NOTES SECTION when you make payment.
- Defective items MUST BE reported and returned to us within the warranty period (and in the original packaging, if possible). You must tell us what the defect is and give us your eBay ID. We do not repair or replace items within an expired warranty.
- If you are not satisfied when you receive your item, please return it within 30 days for a replacement or money back. Please contact us before you return it.
- We will automatically leave positive feedback to every buyer who completed the transaction.
- Please contact us if you are not satisfied with the item after receiving it.
- All messages will be replied within 1 business day. If you do not receive any reply, please kindly resend your email and we will reply to you as soon as possible.
- Sincerely hope you do not leave us any negative or neutral feedback. Communication is very important, we believe we can resolve all the problems with each other.
- We welcome to answer any questions you have. Please send us a message through eBay and we will answer you within 24 hours.
- Our working time: 8:30 AM - 18:00 PM (Beijing Time GMT+8 ), Monday - Friday. (weekend and holidays excluded).
- Dear friends, we provide power tool accessories & household cleaning products made with the highest quality in the industry. If you choose us, we try our best to provide good service. If any problem with your orders, hope you can send us a message first. We will reply you asap! Hope you will have a good purchase experience in our store!
- We are a legal company and honest seller, will protect every customer's profit.
- Our aim is to provide Top Level Customer Service, Any thought, please feel free to contact us. We will give you the best advice.
