Our Policy :
Customs Duty fees & Import Taxes: (IMPORTANT, Must Read Before
Ordering)
# Buyers may need to
pay the customs fees & import taxes when your order value is higher than
the threshold value of your country. Please check with your country's customs
to understand the fee rate before ordering so you can estimate how much you
need to pay.
# Customs duty
fees/import taxes and charges are not included in the product price or shipping
cost. These fees are the buyer's responsibility.
# The customs
fees/taxes are normally collected by the shipping carrier company (DHL) to pay
for your country's customs. It is not the additional shipping charge from us or
DHL so please don't confuse.
# I cannot accept the
return shipment because buyers don't want to pay the customs fees/taxes in any
case.
# Customs duty
fees/taxes are the law of your country. No one can have the privilege to avoid
these fees. If you don't want to pay these fees/taxes, please don't buy
Shipping:
# Shipping worldwide
from Thailand via DHL Express & take 5-10 business days. (The shipping time
may be longer than normal depending on the location of your area, the
uncontrollable customs clearance delay, or other uncontrollable events).
# We cannot support
to ship the item to the remote area in some countries. So, please kindly check
your location with DHL Express in your country first if you don't sure you are
in the remote area or not.
# We will normally
ship the item within 3-4 business days.
# For multiple
orders, if no other instruction from the buyer, the orders will be combined to
ship together in 1 shipment.
Return & Refund:
# 100% Guarantee. Any
issue, please let us know & get full refund in 30 days.
# Postage cost is
non-refundable. Return postage cost is the buyer's responsibility.
Thank you very much.
Have a good day.