About your Order Information
Under no circumstances can we modify your delivery address.
Products will only be delivered to the address specified by ebay. Please confirm all your order information before placing an order. If there is a problem during delivery due to incorrect information, we are not responsible for any loss.
About Free Shipping
We do our best to satisfy our customers, so we provide free shipping service.
Usually, the package will be shipped within 2 working days (excluding weekends and holidays) after you place an order. We promise to process and send every order in a timely manner. Only in a few cases due to public holidays, customs and the operation of logistics companies, the delivery of goods may be slightly delayed.
If the delivery is delayed due to insufficient product supply, quality does not meet our shipping standards, or logistics problems, we will notify you as soon as possible.
About our Shipping Method
All packages will be shipped through USPS. If you have any questions, please feel free to contact our customer service. It is our pleasure to help you.
Notice! We do not accept orders with P.O. box addresses or temporary addresses such as hotels, and we will not be responsible for the failure to receive the product due to this situation.
About Tracking your Order
When the package is shipped, eBay will display the shipping status with the tracking number. After the package leaves our warehouse, the estimated delivery time will be indicated immediately, which is usually 5-7 days (excluding weekends and holidays). However, it also depends on where you live.
In most categories, credit cards, debit cards, Apple Pay, Google Pay, and PayPal are accepted. You'll find the payment methods accepted by going to the Shipping and Payments section of the listing. Checks, money orders, and bank wire transfers aren't allowed for most eBay purchases.
ebay payment is convenient and efficient, and it provides absolute protection for both the buyer and the seller. You can connect your PayPal and eBay accounts on the website for faster transactions.
If your payment method does not meet our requirements, we will cancel your order and give you a full refund through the initial payment method you choose to use.The refund process will take approximately 1 to 2 business days.
Kindly Reminder
We do not have the right to modify your order information.If there is any information that needs to be corrected, we recommend that you cancel the order and place it again.If you have any question, please don't hesitate to let us know.
About our 30-day Free Return Policy
In our store, customers have the right to return the products within 30 days after receiving them. We adopt the method of only returning without exchanging them. If you need to exchange the product, please return it and place the order again. In addition, the product must be in a brand-new state and restored to its complete packaging.
The start date of free returns depends on the date you received the goods, which is based on your order records on eBay.
About Starting a Return
Please contact us before requesting a return to ensure that your return request complies with our policy. All return requests must be pre-authorized by us.
After confirming your return request, you will receive a prepaid shipping label.
Please make sure you pack the returned merchandise properly. Loss, damage or missing parts may affect your rights to return the goods, and may also be deducted for the expenses necessary to restore the original state according to the extent of the damage.
Please note that the return application will be cancelled due to the inability to complete the return operation due to the inability to contact, the loss of the product, or the failure to return it. After we receive the goods, the back-end personnel need 1 to 2 days to test and confirm the integrity of the goods before entering the refund process.
The refund will be issued using the initial payment method you chose to place the order. It will take 1 to 2 business days for the refund operation to succeed.
Notice! Do not forget to log out of "Google Account"
Please make sure to log out of your Google Account before returning, otherwise we will not be able to access the device. If we have to charge a fee to hire a professional to remove your account, we have the right to refuse to return at any time.
In addition, this return policy can be modified without any additional notice, and we reserve the right of final interpretation for all the above terms.
About Warranty Conditions
We provide a 12-month limited warranty. This is the manufacturer's voluntary warranty for brand new products, including mobile phones, tablets, or laptops.
Repair services are provided by the Taiwan original factory or direct suppliers. Buyers need to pay the returned shipping cost, and we will send the product back to you FREE of charge after the repair is completed.
The start date of the warranty period is based on the date you received the product on eBay.
About Non-Warranty Coverage
1. Damage or defects caused by improper maintenance or alteration of the product
2. Damage or defects caused by the use of software, media, parts or items not provided or authorized by this store
3. Damage or defects caused by operating the product not in accordance with the recommendations of this store
4. Product damage caused by accidents or human actions (such as but not limited to scratches, falls, tenon breaks, knocks, ruptures, heavy blows, liquid penetration, moisture, water stains, touching sharp objects, excessive force, supply Abnormal product current, extreme temperature or environmental conditions, etc.).
5. Damage caused by force majeure factors, such as lightning, fire, earthquake, flooding, civil strife, war, or other factors beyond human control
Kindly Reminder
It must be in perfect condition and fully packaged before sending it back. Please note that we are not responsible for packages lost during transportation.
After you return the product, please provide us with your tracking number and delivery service company. It is recommended to keep the shipping payment certificate and the confirmation slip with the tracking number provided by the carrier until we receive your package.
BestChoise is an online store from Taiwan that sells electronic products and has been in business for more than 15 years.
We try our best to provide the highest quality of products and services.We hope to bring customers the most satisfying shopping experience and make everyone feel we are your BEST CHOICE!
We will do our best to answer all your questions as quickly as possible. Come and visit our store, we are definitely your BEST CHOICE!
