Q：Does the printer require ink, toner or ribbon when put into use?
A：Our label printer employs direct thermal technology and thus prints on direct thermal labels(such as the label paper sample coming with the machine), facilitating your business at a low practical cost.
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Q：Why i am printing blank labels?
A：
- Please ensure your labels are properly loaded, the tearable side up.
- Ensure your labels are "Direct Thermal" labels, The paper enclosed in the package meets this condition.
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Q：How do I calibrate the printer?
A: Press and hold the feed button until the indicator (blue) flashes 2 times. Release the feed button and the printer will begin calibrating.
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Q：How to contact Phomemo for help?
A：Please rest assured that Phomemo offers support via phone, email, WhatsApp, Skype, remote desktop and live chat on our homepage.
The information of us is available on the package, in user guide, and service card.
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