Specialize in International Shipping. Best service guaranteed
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We combine shipment and reduce shipping cost if you have multiple purchases. All packaged will be shipped within 1 day after payment is cleared.
Our shipping is professionally handled by Modelwork Logistic Solutions, a highly profession and efficient logistic agent. All goods are stored in the pre-conditioned warehouse, which means your goods are preserved to the best condition to when it is released by manufacturers. Your package is packed by strong packaging material and is well protected by buffering materials. All packages will be airborne within 2 to 3 days; subsequently, a shipping notification will be sent to you.
Mail transit time:
We may send from Hong Kong, Singapore or China warehouse depending on logistic planning. Once you received a shipping notification from us, your package will usually be on the plane the next day. Packages usually arrive in about 1 to 2 weeks, but occasionally could take up to 3 or 4 weeks, especially when it nears holiday seasons or there is industrial actions. Please write to us if your package did not show up in 3 weeks. We will initiate a tracking inquiry for you. It is only until we hear a satisfaction from you when we consider the transaction is closed.
For damages: Please provide photos showing the damages, and include all packaging materials. With your photos, we will be able to determine the cause easily and fix the issue for you quickly. We are very experience in this and will make sure your issue is resolved satisfactorily.
Your satisfaction is our top priority. If you are dissatisfied for any reason please write to us before resorting to neutral or negative feedback. Your concerns will be addressed. Neutral and negative feedback comments ARE NOT necessary. We always go above and beyond to fulfill our commitments, but because we rely on the every cell in the supply chain to service you, such as shipping agent, airlines, custom, your postal system, there is always a chance that something will go wrong. In those cases, just let us know and give us an opportunity to correct the problem.
We will fix the issue before you leave a feedback. Guaranteed 100% satisfaction.
Customer service is extremely important in our operation. Your satisfaction is our asset. Since day 1 from 2001, we live and breathe by our reputation. With our go-above-and-beyond attitude, we walk the extra mile to service our customers and as such we develop into an established brand in the cyber shopping industry. We are the best place for fun and worry-free online shopping experience.
Please do not hesitate to send us an Ebay message if you need any help. We will response fast and precisely, usually the same day. Holidays and weekends might take an extra day.
We understand how it feels when purchasing online, especially from overseas. We guarantee that your inquiry is dealt timely and with a personal touch. We know that we are dealing with a person who purchased from us because you trusted us. We will not disappoint you. Our customer service will listen to your concern and check into specific details of your transaction and follow through until you are satisfied.