If you receive item damaged,defective,not fit the description or wrong one,please send pictures to us via email within 72 hours,so that we can settle any problems better.The pictures need to contain that; 1.All labels with clear words on the package; 2.Different angles of the products and package to clearly show the problems ; 3.The real products you receive.
USA shipping:
Our warehouses are situated in City of Industry,California, United States. Items will be send via UPS ,Delivery Time is 2-8 Business Days. If you want USPS,you need to email us and increase the postage.
No shipping on Saturdays and weekends.
PAYMENT
We only support PayPal.
If buyers want to delay the patment due to financial problem,please contact us via the ebay message within 3 days.
RETURNS
In case the item is defective, please inform us within 30 days of receipt, we will arrange reship or refund.
Buyers have to pay for the return cost and we will pay the cost for resend.
If you are unsatisfied with our item or service, please contact us before leaving any feedback. We are committed to resolve all issues in a friendly and satisfactory manner.
We always reply to messages within 2 business days (off-duty at weekend). If you do not get a response from us, then please check your junk or spam mailbox.
