1. Do Your Vehicle Parts Match?

● Please confirm that the parts you are purchasing are compatible with the vehicle in which you intend to install them.

● If you are unsure of part compatibility, please contact us prior to purchasing.

             -**Please Note: We do not accept returns. All sales are final.

● Buyer will receive only the item(s) pictured in the listing, unless otherwise explicitly stated in the description.

-Please do not assume any items will be included with your purchase, if they are not pictured on the listing.

2. Product Color:

**Please Note: Any color depicted in the photos posted with an item- listing may vary from the actual product color scheme. If you are uncertain about selecting a color based on the information provided within the listing, please contact us.

● In order to prepare an informative response to buyer inquiries, it is necessary for potential buyers to provide the following information:

- Year, make, model, and VIN number of the vehicle in which you wish to install the part in question

- eBay lot number(s) you are inquiring about

-**For your convenience, please be specific with your description, as we carry a multitude of parts for a considerable number of cars (primarily for Jaguar XK8 models)

3. Shipping Info: 

**Please note: we only ship to the lower 48 states.

● We deliver our products via conventional mailing methods (i.e., USPS, FedEx, UPS)

●For engines & drivetrain components, or any other part still intact on the original vehicle at the time of purchase, please allow one week for shipping.

● Larger items, such as engines, doors, transmissions, body parts, etc., require freight shipping (i.e., Ward Trucking, Central Transport, Pitt-Ohio, FedEx Freight, etc.)

**Please note:

- If the product destination is a business location or a transporter’s terminal, advertised price of freight shipping will not deviate from original listing!

-Freight shipping to a residential address requires an additional fee of $200.

-Freight shipping to a business address in Washington DC requires an additional fee of $100.

-Freight Shipping to a business address in NYC requires an additional fee of $200.

● As a seller with a 100% positive- feedback rating, it is always our goal to ship all items possible within one business day, from receipt of your order!

● For regular items purchased, please allow 2 business days handling time.

● Handling & Crating time for freight items is 7 business days.

**Please note:

- Weekends are not business days.

- Freight shipping is not as simplistic a process as conventional mailing methods. Drivers may arrive late, or often arrive with no prior confirmation call. To avoid shipping mishaps, please remain in touch with the transporter throughout the process of your delivery. We will provide all necessary tracking information to the buyer.

●If you’re purchasing a variety of items under separate listings, please notify us prior to purchasing, to receive a custom price. We will combine the shipment to reduce your shipping costs!

●Please provide the business address for product destination, as soon as possible.

● For prompt and hassle-free shipping, we require our customers provide us with the following information:

1. Company name and address

2. Name of person receiving the shipment (First and last name);

3. Contact phone number of the receiving person

4. E-mail address for confirmation

**Please Keep in Mind: Any additional freight delivery services, such as "liftgate", "limited access delivery", etc., are subject to extra charges. Please, do NOT ask a truck driver for services not previously agreed upon during the course of the final purchasing process. Any delivery adjustments will be billed directly to the buyer. Payment refusal may lead to litigation. 

4. Local pick up:

●***BY APPOINTMENT, ONLY***

● For your convenience, please schedule your pickup with us, 24 hours in advance.

          -Items may be picked up at the office.  

5. Contact Us:
●The preferred method of contact is through text message, via eBay.
●Please, serious, relevant, and critical inquiries, only. We appreciate your cooperation.

6. Customer Satisfaction Guarantee:

● In business since 1968, Sam Mannino Enterprises, LLC, has conducted business with thousands of satisfied customers! We want you to become one, as well!

● At Sam Mannino Enterprises, LLC, we strive to provide the finest possible service to every customer. If you are unhappy with your purchase or have any concern related to your order, please contact us immediately. We will do our best to resolve any conflicting matter in question.

-You may contact us through eBay messages, or directly by phone.

-Your feedback is of the utmost importance to us.

-5-star feedback is most appreciated!!

***Please note: We kindly request that buyers do not leave a rating below five stars without first attempting to contact us regarding your experience conducting business with us. We are considerate of each individual situation and will always work to ensure your complete satisfaction.

7. Warranty:

*** Please note: Warranty applies only to parts that arrive damaged.***

We carefully test all products prior to listing them, in order to ensure that all parts are in proper working condition. Unfortunately, previously tested items sometimes arrive in non- working condition for a multitude of reasons beyond our control.

Please be advised that in any case, labor cannot be refunded.

Thank you,

Sam Mannino (Owner, Member Manager)