100% of the profits of all sales on eBay will be used by Hospiscare for the care and support of people in need. 

Hospiscare is a local charity that cares for terminally ill adults and their families in Exeter, Mid and East Devon. With less than 20% of the charity?s funding coming from the NHS, Hospiscare rely upon donations from the public to provide end of life care to the local community.

Hospiscare is a UK registered charity No. 297798. It is also registered as a company limited by guarantee No. 02164215. Our registered address is: Hospiscare, Searle House, Dryden Road, Exeter, Devon, EX2 5JJ.

We also have a subsidiary company - Hospiscare (Shops) Limited. Registered in England and Wales under the Companies Act with No. 02201730 The registered office address for Hospiscare Trading Limited is: Searle House, Dryden Road, Exeter, Devon, EX2 5JJ. 

Gift Aid: Hospiscare Shops Ltd is acting as an agent regarding Git Aid items. Therefore some items we sell are on behalf of donors. Please get in touch for more information. 

Hospiscare is registered with the Fundraising Regulator and meets the Cyber Essentials requirements 

Hospiscare was formed in 1982 with two community nurses and the hospice was opened in 1992. We are an Exeter-based local, independent charity which provides high quality care and support to people with a progressive life-limiting illness and those close to them living in Exeter, East and Mid Devon.

Our expert team of doctors and nurses will help from the day of diagnosis to the last days of life; we?re here for our patients every day. We currently have 160 staff and more than 1,000 volunteers.

We employ a team of specialist nurses to work in the community visiting people in their own homes, community hospitals, residential and nursing homes. Last year we cared for 2,225 patients, their families and loved ones.

Our teams of nurses and assistant practitioners offer specialist advice and support every day of the year, a telephone advice line is open 24 hours a day. During the financial year 2014/15 we supported 22,037 callers.

Searle House Hospice in Exeter has 12 beds and offers specialist nursing, medical treatment and care for complex needs and is open 365 days a year. It also has a Wellbeing Suite for day patients.

Our Pine Lodge Day Hospice in Tiverton and Kings House Day Hospice in Honiton provide day services with specialist nursing care, carer respite, support and a range of therapies, such as massage, nail care and crafts.

We also offer complementary therapies, services for carers, chaplaincy, bereavement support and a car driving service.

We have a specialist nursing team working at the Royal Devon & Exeter Hospital.

We provide free care for patients and their families.

It costs Hospiscare £6.4m a year to provide a wide variety of services, with £1.25m funded by the NHS and the rest by fundraising events, community and business support, Hospiscare retail services, grants and gifts in Wills as well as all profits from sales on eBay.

If you wish you can collect in person if you wish from our Exeter, Marsh Barton location by prior arrangement.

Our opening hours for eBay collections: Monday - Friday 09:00 - 16:30. Payment via, Paypal must in be in place prior to collection: 24 hours notice is required. Arrangements must be made within 5 days of auction close otherwise we reserve the right to cancel the transaction and issue a refund.

We accept payment via Paypal, payments are processed via the Paypal Giving Fund and benefit Hospiscare

Paypal payment must in place within 5 days of auction close or we reserve the right to cancel the transaction and re-list the item

In the unlikely event of any issue with your order, please contact us first via eBay, we'll always do what we can to provide a resolution.  In line with the Consumer Contracts Regulations 2014, you have the right to cancel your order for a full refund (inclusive of postage paid) within 30 days of receipt. You are however responsible for the cost, risk of loss or any damage when returning the goods.

How Do I Return an Item?

Unless an item is faulty, received in error or not as described you are responsible for the return postage and package costs.  We strongly recommend that you get a certificate of postage from the Post Office, as should the items not reach us, you will be able to claim compensation from Royal Mail. These are usually free of charge. We are not able to refund items should they fail to reach us.

Please send all items for refund to;

So we can process your return quickly, please remember to include your name, the reason for the return and your Order ID.