RETURNS & EXCHANGES:
As a part of our 100% Satisfaction Policy, our return policy is listed below.
Returns: If you are not satisfied with your purchase for any reason, simply return the item and a copy of the invoice within 30 days and the purchase price will be refunded (shipping charges are not refunded). Partial returns will be refunded accordingly. Items returned after 30 days will be subject to a 20% restocking fee. Purchase price will be refunded via original payment mode.
Exchanges: For an exchange, simply send the item back to us (at your cost), a copy of the invoice and a note stating what you want to exchange for within 30 days. Once received, we will ship the exchange back to you (at our cost) within 1 business day. Items that have already been exchanged and are sent back for another exchange will be required to pay for the 2nd exchange return shipping. Items that have already been exchanged and are returned for refund will be refunded less the original shipping + a $15.00 service fee. "International shipments, APO/FPO shipments, shipments to any US Protectorate, and shipments to Alaska/Hawaii do not qualify for free shipping exchanges."
Additional Info: Items must be in original packaging and in new condition with the tags attached or they will not be accepted. No nicked, scuffed or scratched products will be accepted for refund and will be returned to you at your cost.
Customer is responsible for return shipping, proper packaging and insuring returned items.We will NOT issue credit or refunds for items damaged as a result of being improperly packaged.Damaged/used items will not be accepted for exchange or credit.We will exchange or replace any defective item. Please contact us within 2 days if your item is damaged when you receive it.
We may reduce your refund by up to 50% of the item's price for items returned that are not in their original condition, have been used, damaged or are missing parts.