RETURN POLICY

NOT SATICEFIED WITH THE PURCHASE?

eBeauty Warehouse is pleased to offer the highest standard of customer service. We’ll gladly accept returns for eBeauty Warehouse products within 30 days if receipt of the shipment. Customers will be responsible for shipping costs for returns.

NOT ELIGIBEL FOR RETURN

Any items that are used or improperly handled, or damaged due to improper care will not be eligible to be returned.

RE-STOCKING FEE

For Customers who are not in possession of the original packing, there is a 50% service fee.

HOW TO APPLY A RETURN REQUEST AND ENSURE A SUCCESSFUL RETURN

To ensure a successful return, please send us a message to get a return authorization number (RMA) before you send back the items. Mark the outside cartons with the return authorization number (RMA). Authorized returns MUST be shipped within 10 days from return approval date to our shipping address. And make sure that items are as-new condition.

HOW LONG DOES IT TAKE TO GET A REFUND?

Refunds will be issued in the form of the original payment. Refund will be issued within 2 weeks of the completion of eBeauty warehouse’s return process.