KVGEMSTORE

Kvgemstore would like to officially welcome you as a new customer of our business. We value your support and contribution to our business, and we trust that your experience with our business will bring you the utmost satisfaction.

 

Shipping policy

1.   Economic Service - Shipment takes 11-21 working days traceable online worldwide including insurance and additional item.

2.    Expedite Service -   Shipment takes 1-7 business days. This service is traceable online worldwide including insurance and additional item.

We accept no responsibility for shipping errors related to incorrect shipping addressed customs delays custom  charges we are not responsible for custom duties or any other charges being levied in the buyers country of parcel is returned or rejected due to custom clearance wrong address or any reason due to the buyer the buyer will pay for  the expenses incurred and reshipping if the parcel is held by customs the buyer  has to pay for the duties being  levied by the customs and the buyer has to contact the customs  and other related agencies to  secure  the release of the parcel we only responsible for the parcel are lost by carrier then we return the full  amount.

Information On Gemstones –

·          Natural Gemstones- What is a Natural Gemstone? Natural gemstones are formed in nature with no interference from humans other than being mined, cut/faceted and polished. If a stone is identified as natural, this means that it has not been treated, enhanced or altered.

·         Lab Created Gemstones-Lab-grown gemstones are the stunning, ethical and affordable alternative to earth-mined gems. By recreating the earth's natural process in a controlled lab environment, we are able to create Rubies, Emeralds, Alexandrites, and Sapphires that are higher quality and more beautiful than most earth-mined equivalents.

Kvgemstore Provides the gemstones with details and Certificate of Authenticity which can be verified Online Also you can download the App Of our laboratory partner on Android phones by Putting CCGEMLAB in search tab.

Hardness Of Gemstones - Gemstone hardness is a very misunderstood property. The word “hardness” has a very specific scientific meaning in gemology that differs considerably from its everyday usage. The scientific definition of hardness is the ability to resist scratching, nothing more. If you ask most folks, they’ll say feathers are soft and Glass is hard. In the world of gemology, however, glass is fairly soft. A variety of what we gemologists consider hard substances could easily scratch it.

For any other complaint or issue please contact the team before opening any case with us .Please contact us before giving any feedback.

Thank You