Product Summary:

Brand: SADES Q9 
Color: BLUE/BLACK
Connectivity Technology: Wired, USB
Special Feature: Ergonomic Design
Movement Detection Technology: Optical

 

Shipping Policy:

  1. Shipping Methods: We offer various shipping methods to cater to your needs, including standard shipping, expedited shipping, and express shipping. The available options will be displayed during checkout.
  2. Processing Time: We strive to process and ship all orders within 3 business days after receiving cleared payment.
  3. Shipping Destinations: We currently ship to addresses within The United States. If your location is not listed, please contact us before placing an order to inquire about the possibility of shipping to your area.
  4. Shipping Costs (If Any): Shipping charges are determined based on the shipping method selected and the destination of your order. You can find the exact shipping cost during the checkout process.
  5. Tracking Information: Once your order is shipped, we will provide you with a tracking number, which allows you to track the status of your shipment until it reaches its destination.

Return Policy:

  1. Returns and Exchanges: We want you to be completely satisfied with your purchase. If you receive an item that is damaged, defective, or not as described, please contact us within 3 days of receiving the product to initiate a return or exchange.
  2. Return Eligibility: To be eligible for a return, the item must be in its original condition, unused, and in its original packaging. Please ensure all original tags, labels, and accessories are included.
  3. Return Process: To initiate a return, please contact us prior to returning. We will provide you with detailed instructions on how to return the item safely. Please note that the return shipping costs may be the responsibility of the buyer, except in cases where the return is due to an error on our part (e.g., incorrect item shipped).
  4. Refunds/Exchanges: Once the returned item is received and inspected, we will process your refund or exchange. Refunds will be issued through the original payment method used during the purchase. We reserve the right to decline any return if we suspect any fraudulent actions upon returns such as tampering/ exchange item/ misuse that may have caused damage to the item. Product will be shipped back to sender at buyer's cost.
  5. Non-Returnable Items: Some items may be non-returnable for hygiene reasons or other considerations. These items will be clearly specified in the product description.

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