2. Mode of transportation (may change during the epidemic, please contact me if you have any questions)
(1) All items will be shipped via China Post, Singapore Post and Speedpost.
(2) China Post ePacket is only applicable to the US, UK and Australia;
(3) Send Singapore Post to all countries / regions;
(4) Express delivery is limited to US / UK / Canada / Australia.
3. Delivery time
(1) All items will be shipped within 48 working hours after receipt of payment (except Saturdays and Sundays or holidays).
(2) Shipping to the US, UK and Australia takes approximately 7-21 days,12-30 days to other countries.
(3)
We are not responsible for any customs delays or taxes. The reason is
because the transit time is highly dependent and provided by the post
office (except weekends and holidays)
If you do not receive the package on time, please contact us for more information and we will fix it for you. If the package is confirmed to be missing, we can return or refund it.
Return policy:
(1) Please feel free to contact us before returning any items.
(2) Our official return policy is 30 days from receipt of the item.
(3) Any items returned to us must be in their original, new condition.
Please give us the opportunity to resolve any problem.
We understand the concerns and frustrations you might have,
and will try our best to resolve the issues.
Our goal is your 100% customer satisfaction. If you are satisfied with your order, please
leave us positive feedback. If you are not 100% satisfied, please let me know right away.
Most important:Contact us !!!
BEFORE you give us NEUTRAL OR NEGTIVE feedback, so that we know what you concern, and discuss best way to solve your problem.