SHIPPING VIA FEDEX INCLUDING INSURANCE IS FREE!
We are an authorized Dalbello dealer.
All new boots come with full factory warranty.
Looking for the perfect skis to compliment your new boots?
Message us and talk to one of our
experts to set up a custom package for your specific needs.
Our
knowledgeable staff can answer all of your winter sports
questions to help make sure you get the perfect set up at an unbeatable PROSKIGUY price!
How does the Lupo AX HD 120 fit? For a boot that is published at a 100mm last width, it is a very anatomical fit for average width feet, and with average toe room in the shell. It is also a great choice for any skier who simply wants a little more room in their ski boot, but also wants a high performance model. Many skiers will appreciate that this boot is 2mm longer in each shell size than the norm. This gives some extra toe room that a lot of us are looking for. Ski boots do not ski better just because our toes are hammered at the end of the shell. It has the perfect blend of snugness for performance skiing, but is also very comfortable for most skiers. Very easy to put on and take off. Feels firm out of the box, but gets better and better after you've had it on for a few minutes. Just like any ski boot, it's very important that the boot not be cold when tried on. Can also be retrofitted with Alpine boot soles, in case you do not have Grip Walk compatible bindings!
8Proskiguy
9:30 to 5:30 Pacific time
Monday thru Saturday
RETURN FOR EXCHANGE
• Buyer is responsible for return shipping
• Buyer must request a RETURN AUTHORIZATION NUMBER (RA#) from Proskiguy
and display it on the outside of the box, next to the shipping label in large block
print.
• In an exchange transaction, buyer will be responsible for actual shipping cost of
replacement item from Proskiguy.
• Original outbound shipping cost from Proskiguy on the return for exchange item
will be forgiven.
• All exchanged items must be in their original condition, with original packaging
and all factory tags and labels still attached.
• Return for exchange will usually not be allowed on skis when our premount
service was chosen, and so have their bindings installed on the skis. Contact us if
you wish to exchange premounted skis, as we can sometimes make exceptions.
RETURN FOR REFUND
• Buyer is responsible for return shipping
• BUYER IS RESPONSIBLE FOR COST OF OUTBOUND SHIPPING. Original outbound
shipping cost from Proskiguy to buyer will be subtracted from the refund amount.
Even if the item was sold with free shipping, this actual cost of shipping will not be
refunded.
• Buyer must request a RETURN AUTHORIZATION NUMBER (RA#) from Proskiguy
and display it on the outside of the box, next to the shipping label in large block print.
• Refund will be issued in the same form as the original payment. If purchase
payment was made via PayPal, the refund will be processed through PayPal. If
payment was made via phone using a credit card, refund will be processed through
our in store terminal directly to that same credit card.
• All exchanged items must be in their original condition, with original packaging
and all factory tags and labels still attached.
• Return for refund will not be allowed on skis where our premount service was
chosen, and so have their bindings installed on the skis.
• Any item returned for refund may be subject to a restock fee. If that is the case,
we will let you know what that fee will be when the RA# request is received.
WARRANTY ISSUES
If you believe you have a warranty issue, we want to help. Drop us an email or give
us a call and explain your problem. We believe it is our job to act as your advocate
in the event of a product failure. However, warranty decisions are solely made by
the manufacturer of the item. Only the manufacturer can decide if a warranty claim
is valid, and how to satisfy that claim. But, we are here to help you, and will do our
best to get your product problem solved.
We are available 9:30 to 5:30 Pacific time, Monday thru Saturday to answer
questions and help fix problems. We do our best to answer emails
promptly, and that is a great way to ask for help.