About Us
We will issue refund or resend it if the item is not arrived within 35
days(or 28 business days) after receiveing the payment. Please contact
us by ebay message if you can't receive it on time.
If you
received an incorrect, damaged, defective, or item not as described,
please contact us for a partial/full refund or replacement on our cost,
we will be pleased if you can offer a photo to us through ebay message.
Please contact us within 7 days after you received .
Payment
1: Payment must be received within 7 business days of auction closing.
2: Please confirm your detailed shipping address is up-to-date and same in your eBay before you make payment. Please include daytime phone number in your eBay address; your local postman or customs will use this phone number to contact you!
3: Serious bidders only, please. Orders will be cancelled and an unpaid item dispute opened if payment is not received within 4 days.
Shipping
(1) We will ship your item(s) within 3 working day.
(2) We send to USA ,15-25 working days.
(3) UK / Auatralia / Canada ,15-35 working days.
(4) Europe , 15-35 working days.
(5) Other Countries, 20-45 working days.
(6)
We can also provide express post by EMS(4-15 days) or DHL(4-8 days).
The cost is higher than standard postage, about $ 30 or higher. If you
want post by EMS or DHL, please contact us.Very reasonalbe shipping fee
will be charged
(7) Import duties, taxes and charges are not
included in the item price or shipping charges.
Terms
We stand behind every product we sell. If you're not pleased with
your purchase, we'll be happy to make an exchange or refund the product
price less S&H within 14 days of your purchase.
For
any exchange or refund, we need the original receipt or a record of the
purchase in our system, and the product must be in its original
condition, including the box, UPC bar code, packaging, and all
accessories.
Please allow up to 10 business days for returns to be processed.
Shipping and handling charges are not refundable.
Contact Us
Your feedback is very important to us, please leave us a positive
feedback with all 5-star for the Detailed Selling Rating when you
received the item.
If
there is some problem about the product, please take communication with
us before leaving neutral/negative feedback or opening ebay/paypal
case, we will do our best to resolve your problem.
We try our
best to reply to your emails as soon as possible, however, due to high
volume of daily incoming emails and time zone difference; we may not be
able to reply your emails immediately. Please allow 24 business hours
for us to response.
