All rendered models are print to order, and I try to get them out as quickly as possible. Miniatures are my passion and I love sharing these amazing prints from these awesome designers. So, the sooner I can get them out, the happier I am. That being said, sometimes I get backlogged and occasionally things may take slightly longer than normal. After you place your order, I will put it in the queue and start with the print layout. After a successful print, your miniatures will take an isopropyl bath to get any excess resin off, then have the supports removed. Then they get cured in the curing station.
I usually only use grey resin, but on occasion I might have to use other colors depending on supply and demand .
If something comes bent, give it a soak in some warm/hot water and after a minute or so in there- bring it back out and reshape the piece. As it dries, the piece will re-harden to the new form.
If there is residue on your miniature, occasionally, this can happen with items that didn't quite get all of the cleaning material off. Give it a warm/hot wash with dish soap. If you're still having issues. Please reach out to me and we can discuss what to do going forward.