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We will be the best after-sales service and improve the quality of the battery as the most important things, we will always keep communication for you, wish you have a good shopping experience. |
If you need us to do anything, please contact us as soon as possible, and we will provide you with the best service
We will reply to all your questions within 24 hours
Our pictures are all real pictures, and we hope to get your approval
No matter whether the transaction is successful or not, we will patiently explain to you and wish you a happy life
Product Specification:
Compatible Part Number:
For OTHER
NV-509067-3S
GWTN141-2 GWTN141-4 UTL-509068-3S NV-509067-3S 5376275P
For GATEWAY
Fit Machine Models:
For OTHER
NV-509067-3S
GWTN141-2 GWTN141-4 UTL-509068-3S NV-509067-3S 5376275P
For GATEWAY
We adhere to the concept of serving consumers, if you have any questions, please feel free to contact us, we are very happy to solve the problem for you.
Here are some problems you may encounter and corresponding solutions.
1.why battery don't hold a charge, how to fix it?
this is new battery,for first use, we suggest buyer:
Remove the battery for a while
Install battery and full charge it by ac adapter
Leave charger and let the battery drain to shut off
Repeat above charging and discharging at least 2 times.
you charge the battery when power lower than 20%. If available, connect ac charger when doing computer work.
If run the battery shut down often, it will shorten the battery life.
2.battery can't charge fully,how to fix it?
Remove the battery for a while
Install battery and full charge it by ac adapter
Leave charger and let the battery drain to shut off
Repeat above charging and discharging at least 2 times.
3.Battery can't be recognised by my laptop, do i need exchange a new one,
we met this issue before, maybe beacuse of your laptop system, we suggest you can:
Remove all battery drivers
Remove battery
Connect laptop using AC charger, double check no battery drivers installed
Connect battery
Drivers will install automatically
Full charge the battery by ac adapter
Leave charger and let the battery drain to shut off
Repeat full charge and full discharge about 2 times.
if still not be solved, please contact us and exchange a new one.
4:Battery dies suddenly at about 20%, do i need to recalibrate?
Kindly check the battery settngs and BIOS,do reset something,
then:
Remove the battery for a while
Install battery and full charge it by ac adapter
Leave charger and let the battery drain to shut off
Repeat above charging and discharging at least 2 times
Payment
1.We only post the item to your eBay shipping address, Please make sure your shipping address is correct and updated before you pay.
2. We have no responsibility for shipping address provided. Due to the secure reasons. we are not allowed the address change through email.Non-Paying Bidders: Serious Buyer Only! Please place bid or "Buy it now" only if you agree the price and terms of the product and no argument after the auction end. And payment for purchases must be received within 7 business days of the auction close. We will report Non-paying buyer to eBay .
Shipping
1.All items will will be sent out through USPS within 24 hours after payment is cleared on the working days. Your parcel tracking number will be added to your ebay within 24 hours
2. The item will be sent to your address listed in the eBay or PayPal. Please make sure your shipping address is correct.
3. Please provide the phone number (add to it on your eBay shipping details) and detailed address with us after you pay the payment via PayPal. The phone number and detailed address is very important for expediting the delivery. Items delivery may be delayed without providing a telephone number.
4. Item delivery time depends on customs, the carrier, Holidays and weather condition in your location. If you wait until estimate delivery, you haven?t received item,Please logo your local post office tracking system to check. if you haven?t view the updated shipment, Please do contact us. We are contacting to Logistics Company and look your item exact location. If we cannot find your item. We will resend or full refund money to you. We do not want to give you a bad buying experience. Please do not open case within Estimated delivery time, because it is vital important to us.
5. You will be notified once the shipment has been made.
6. A business day is a normal weekday. Saturdays, Sundays, and major holidays are not business days.
Returns
1. All items have checked carefully before shipping.
2. We stand behind our quality products. We offer a 60 day hassle-free money back guarantee, return shipping is responsibility of the buyer unless the return is a result of our mistake. If you receive your order and it is defective or not working due to manufacturers defect, we will replace the item for you or refund. You will need to inform us through eBay messages system after you receive your item, Please tell us the Detailed Problem and we will try our best to solve it for you.
3. If within your one year warranty period your item has any problems, you will need to return the item to us at your expense, we will inspect and test the item and if it is due to a manufacturers defect, it will be replaced and returned shipping will be at your cost.
Contcat US
If you have any problems, Please contact us through eBay messages system instead of our email mailbox lest we can't receive your message.We will respond within 24 hours
