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100% polyester blended fabric, offers outstanding durability, insulation, and wrinkle resistance.
CARE INSTRUCTIONS:
CUSTOMER SATISFACTIONS:
NOTE:
FAQs:
I JUST PLACED AN ORDER, WHEN WILL IT SHIP?
ORDER PROCESSING TIME
All of our products are only produced after the payment is successful. It will take 3 - 5 business days for handling is required before the item shipped. But usually it just need 3 business days.
It is noted that your order processing time can be affected if the initial information provided to us is insufficient or incorrect such as inaccurate or incomplete payment; incorrect address information and insufficient product measurements. We seek your understanding and support if it is the case.
ESTIMATED SHIPPING TIME
Here is an estimate of the shipping times. We will do our best to meet these shipping estimates, but cannot guarantee them.
(Our business days do not include Saturday, Sunday, and Holidays)
WHY DOES TRACKING INFORMATION TAKE SO LONG TO UPDATE:
We always prioritize the interests of our customers and consistently strive to the fullest extent possible for customer satisfaction with the quality of our products as well as our support services.
We would like to explain as follows:
Production time at the factory:
Most of our orders are shipped using USPS, shipping time in US: 3-5 business days.
Total time you receive your order: 3-10 days.
After you receive the tracking number from us:
- You can tracking here: Track your order through eBay with the tracking number I have updated in your order or via USPS website: https://www.usps.com.
- You will be updated with 4-5 lines of information as below (USPS Awaiting Item)
- Then the order will be processed and shipped from factory: 2-5 business days for processing, once the order is produced, it will be sent to the USPS shipping unit, shipping time with the USPS shipping line is 3-5 days. Therefore it will take about 2-5 business days for the next information to be updated.
Hope you understand and support us!
If you need any assistance or have any issues, please feel free to contact us via message.
WILL I RECEIVE A TRACKING NUMBER?
We provide tracking for every order. Tracking will be available after the order has entered production. Each individual product may be shipped from different fulfillment factory across our entire factory system as our product research team spends the time to source for quality yet affordable products.
When you receive your tracking number, if you need help tracking your order you can go here.
CAN I CANCEL MY ORDER?
You are able to cancel your order with no penalty! You must cancel your order 24 hours after creating it for the cancellation to be applied. If the item has already entered production, we cannot cancel your order.
I HAVE ENTERED AN INCORRECT ADDRESS!
If you have misspelled or auto-filled your address incorrectly, simply reply to your order confirmation email and give us the correct information. Notify us immediately via message so we can correct your information promptly. If the address is wrong, we can correct this within 24 hours.
MY ITEM ARRIVED DAMAGED
We do ship every item with extra padding. Despite this, our customers report that around 1 in 1000 products arrives damaged due to mail service mistreatment. If this happens to you, please contact us with: Your order number - A picture of the damaged product. Once received, we will be happy to send out another free of charge.
I HAVE A QUESTION THAT WAS NOT ANSWERED, CAN YOU PLEASE HELP?
If we still have not managed to answer your question please feel free to contact us and we will do our best to reply within 24 hours.
We can be contacted at any time through eBay messages if you have any questions, comments, or product requests. We will respond to you within 24 hours and do our best to help you out! We encourage our customers to contact us with any questions or concerns! We'd like to be sure you are completely satisfied with your purchase.
Payment
We accept payment by any of following methods:
Shipping
Estimated Processing time: 3-7 BDs
Estimated Shipping time in US: 7-10 BDs
Estimated Shipping time in EU: 10-13 BDs
Estimated Shipping time in CA: 10-15 BDs
Feedback
We have a 100% customer satisfaction policy. Your feedback is very important to us. If you have any problems or concerns, please contact us before leaving negative feedback. We will do our best to help resolve any issue you may have.