AK Prime - Promise (Buy with Confidence) 

If you are worried about placing an order online or worried about the quality of the product or worried about refunds, then you have come at the right place. We at AK Prime are committed to provide 100% customer satisfaction and we will ensure that your requirements are fully met. Let us assure you that we will make every effort to satisfy you. AK Prime has been invented to make online shopping much safer, much easier and much trustworthy. Please trust us to serve you and we will not let you down, that's our promise straight from our heart!!

About AK Prime

Our goal is to provide a customer service which is just not the best but legendary when it comes to online shopping. We aim to provide high quality essential products at the best possible competitive price online – thus justifying our goal of providing “A Unique e-Shopping Experience” to our customers.

We are a UK based seller and we are planning to rapidly expand our business with range of items from collectables to accessories, sports and outdoor, home and garden, upcoming clothing lines etc.  Look for other listed items as you may find them interesting and useful.

Delivery & Payments

We track all the orders instantly and once order is placed it will be dispatched on the same day, in some cases it may be dispatched within 48 hours.

Most of the items are sent using tracked Royal Mail 2nd Class post and you can expect to receive orders within 2-3 working days of orders being dispatched.

If you have not received your order after 7 Working days, then please contact us so we can efficiently resolve any issues.

We accept payments through eBay payment as it is safe and secure. We only send shipment to the registered address on PayPal. However, if you would like to send shipment to an alternative address then please change address at the checkout or message us straight after placing an order.

Return Policy

We believe in customer satisfaction and we are here to provide you a unique e-shopping experience, therefore, we provide you a 14 days money back guarantee.

We kindly request you to ensure that the item(s) is retained in a good condition with original packaging if possible along with any accessories that accompanied.

We strive to provide you the most competitive price possible and we are almost certain that it is very difficult for our competitor to beat our price. We achieve this by significantly reducing the profit margin; therefore, can we kindly ask you to pay the return postage charges in case you don’t like the product. In case if the item is faulty than we will take the full responsibility and will provide you the full refund.

Customer Satisfaction & Feedback

We are so much passionate that we want to raise the bar when it comes to customer satisfaction. We want to provide you the best customer service so that you will come back to us again and bring your friends and family along with you.

Please contact us before leaving any negative or neutral feedback so we can help you resolve issues that may have occurred after the transaction.

Your feedback helps us, and it helps us to identify and improve the product range or service we provide; therefore, we kindly request you to provide your feedback to help us to serve you better.

Contact Us

If there are any queries please do not hesitate to contact us via eBay’s messaging service, we check our messages frequently and we aim to reply to your message within 24hrs.